Recensioni (359)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
22 maggio 2020

I've just launched my store but so far all of my test transactions have worked flawlessly. I've had a couple of questions throughout the process and Andrew always responds promptly to assist.

Premier Party Prints
Stati Uniti
9 mesi di utilizzo dell’app
2 gennaio 2024

This app has been a big help for selling my eBooks with ease. The platform is easy to navigate and the team is responsive, quick, and helpful! Thank you Sky Pilot for taking away some of the headache that comes with running a business!

Habla con Hannah
Stati Uniti
8 mesi di utilizzo dell’app
Sky Pilot ha risposto 4 gennaio 2024

Hello, we're thrilled to know that our Sky Pilot - Digital Downloads app has been pivotal in easing your eBook selling process.
Your kind words about our easy-to-use platform and our responsive team have truly made our day. It's awesome to hear that we've been able to alleviate some of the business-related stresses.
Remember, we're here for you whenever you need assistance. Your feedback plays a crucial role in helping us make your experience better each time you use our app.
Thank you once more for your support and 5-star review!

Best regards,
The Shop Circle Team

12 gennaio 2024

The customer service has been hands some one of the best. They get back to you in a timely fashion and are very responsive. I would recommend this app to anyone needing to send digital items.

The Corporate Girl Planner
Stati Uniti
7 mesi di utilizzo dell’app
Sky Pilot ha risposto 15 gennaio 2024

Hello,

We're thrilled to hear that you're happy with our customer service at Shop Circle! Our team takes pride in being responsive and timely, so your feedback is very encouraging. We're equally pleased that you've found our app, Sky Pilot ‑ Digital Downloads, beneficial for your needs and that you're confidently recommending it to others.

Thank you so much for the 5-star rating and the fantastic review. Your opinion matters to us as we strive to deliver the best experience to our users.

Kindly don't hesitate to reach back if you ever need further assistance or have any more suggestions. Your feedback drives our commitment to continuous improvement.

Best Regards,
The Shop Circle Team

23 aprile 2023

Great app and very helpful, quick and friendly customer support. Would definitely recommend to anyone!

The Depression Project
Australia
8 mesi di utilizzo dell’app
Sky Pilot ha risposto 24 aprile 2023

It's our pleasure to help in anything we can! We love to see happy merchants, and that's why we give our best to offer not only helpful apps but awesome support too. Thank you for trusting us, and for this amazing review!!

All the best,
Customer Success Team

14 gennaio 2014

A wonderful app long over due for shopify! Andrew truly knocked it out of the park with this and is exactly what I spent months and months looking for a way to do, until this came up!

Not only that Andrew was awesome enough to get on the phone and help direct me through some things and special request I had.

Incredible customer service and fantastic product. Actually launching our streaming video store now! :-)

System 6 Magic
Stati Uniti
8 mesi di utilizzo dell’app
11 ottobre 2023

If I could give 10 stars, I would!

I've used quite a few Shopify apps to enhance my online store, but none have come close to the level of service and customization that this app offers. From the moment I installed it, I knew I was in for something special.

The installation process was a breeze, and the user interface is incredibly intuitive. I was able to set up my digital products in no time, making them seamlessly available on my online store. They even have 24/7 support chat which is amazing!

What truly sets this app apart is the exceptional customer support. They're not just responsive; they're proactive. I had a couple of unique challenges related to my digital products, and not only did the team respond to my queries within minutes, but they also took it upon themselves to code new features specifically to meet my needs!

Highly recommend!

Neglefeber
Danimarca
8 mesi di utilizzo dell’app
Sky Pilot ha risposto 12 ottobre 2023

Thank you so much for your glowing review! We're over the moon (and stars) with your feedback!

As for your unique challenges, we consider them the spicy salsa to our coding nachos. We relish these opportunities to grow and adapt our app to meet our users' needs. So thank you for spicing up our workday!

Thanks again for making our day with your 10-star enthusiasm!

All the best,
Customer Success Team

28 giugno 2023

The best Digital Downloads App, you can download exactly the same files that you upload they do not shrink them or zip them. Really good support team, they offer really good plans recently, just test them yourself it is free.

Elite Workout Zone
Regno Unito
8 mesi di utilizzo dell’app
Sky Pilot ha risposto 28 giugno 2023

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.

Have a lovely day,
Customer Success Team

17 luglio 2023

I recommend it to use.

I have a problem and they book a call with me and we fixed it.

Thank you Alessandro!

Aarón Fernández
Spagna
7 mesi di utilizzo dell’app
Sky Pilot ha risposto 18 luglio 2023

We are so glad you had a good experience with our Sky Pilot App and were able to resolve your issue quickly. We strive to provide our customers with the best possible experience and appreciate your kind words!

All the best with your business,
Customer Success Team

20 febbraio 2024

I've been using Sky Pilot for a few weeks now and I'm very happy with it. Customers no longer say that they didn't get their digital download, like they did when I used a different app. Now I don't have to do as much customer service anymore, and my store looks more professional because files are sent out in a timely manner.

Clementine Creative
Sudafrica
4 mesi di utilizzo dell’app
Sky Pilot ha risposto 21 febbraio 2024

We're delighted to hear that you're enjoying Sky Pilot, and seeing the benefits in your customer service experience and store professionalism. Your feedback is a testament to what we at Shop Circle strive for - to ease your workflow and uphold top-notch service for your customers. It's gratifying to know that our app plays a key role in this.

We aim to continue meeting your expectations and we appreciate your feedback, as it helps shape our efforts at Shop Circle. Many thanks for taking the time to share your positive experience with Sky Pilot.

Warm Regards,
The Shop Circle Team

31 gennaio 2024

Fantastic experience working with not just their app but the team at Sky Pilot. Easy to use app with great features and when I had a question and an issue several members of the team stepped in to make sure it was addressed promptly. Highly recommend their app!

Amy Udani's Shop
Stati Uniti
5 mesi di utilizzo dell’app
Sky Pilot ha risposto 2 febbraio 2024

Thank you so much for your terrific review!

We are thrilled to hear that your experience with the Sky Pilot app and our team has been fantastic. It’s great to know that you found our app easy to use with its beneficial features and were satisfied with our team's prompt response to your question and issue. Your recommendation highly motivates us to continue providing the best service we can.

If you ever need further assistance, please know that our support team is always available. Your feedback plays a crucial role in helping us maintain the quality of our service.

Best regards,
The Shop Circle Team