Recensioni (355)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 23 gennaio 2024

I've been using SkyPilot for a few years now and they are great, I've never had any issues with them!
Customer service is always super helpful as well! (Thanks Sebastjan, Segmedina and Harris for all your help!)

Love and London
Regno Unito
Oltre 2 anni di utilizzo dell’app
Sky Pilot ha risposto 26 ottobre 2023

Thank you very much for your positive feedback. We are thrilled to hear that you've been satisfied with our service and that our team, especially Sebastjan and Segmedina, have been able to assist you. We look forward to serving you for many more years to come!

All the best,
Customer Success Team

16 agosto 2018

I'm selling videos that are stored in Vimeo in a Shopify platform. Sky Pilot has been integrated very easily into my platform (with the help of my designer because I didn't understand exactly where to put the code - learner over here!). The products are getting to customers seamlessly in a very clean and professional output. Andrew has been super prompt with my multiple questions over the past month. My customers were not seeing that there was a download to accompany the video so Andrew just tweaked my account to where my pdf comes out as a button above my video! SUPER CUSTOMER SERVICE!!! Highly recommend!

Mykidblooms
Stati Uniti
Oltre 2 anni di utilizzo dell’app
15 settembre 2021

Great customer support first of all. Very easy to set up and runs wonderfully. We do 90% of our sales via digital and we have not experienced any issues and have positive feedback from our customers. This allows customers to have their own library and the ability to search their library as well. Very handy for sure!

Oh My Crafty Supplies Inc.
Stati Uniti
Oltre 2 anni di utilizzo dell’app
20 febbraio 2016

I would highly recommend this app! Customer service is very responsive to questions even prior to install. Incredibly easy integration that you likely will not need support help even with limited technical experience. Provides file downloads based on storage limits in the app. Provides sellable streaming across multiple product variants in a snap. Literally took less than an hour to read all setup documentation and have first videos working like a charm! Your grandmother could install this app!! (sorry tech savvy grams!)

Teach Every Nation
Stati Uniti
Oltre 2 anni di utilizzo dell’app
24 maggio 2022

I create and sell digital machine embroidery designs and cut files, so I need a good download app. I switched to Sky Pilot, on the recommendation of a friend who also uses SP on her site, after my website 'exploded' (in a bad way) while using another company's app. Not only was I able to fix the download issues on my site, but I was able to load over 2000 previous purchases back into my customer's accounts! the UI is super simple to navigate, and tech support is amazing! I should have started off with Sky Pilot 3 years ago, I could have saved myself a ton of hassle over this past weekend. If you sell ANY sort of digital files, you NEED Sky Pilot.

The3BlackCats Embroidery and Custom Gifts
Stati Uniti
Circa 2 anni di utilizzo dell’app
Sky Pilot ha risposto 24 maggio 2022

What a nice review! So great to hear you love our app, and it does exactly what you were looking for. It makes us happy that our app brings value for you and your business, and your kind words motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word!

Data modifica: 19 novembre 2020

My site hasn't launched yet but I chose Sky Pilot after reading reviews and found too many deal breakers with other apps (like poor customer service and lots of downtime). Overall everything seems pretty simple (even for non-techy people like me). I've sent a couple questions through chat and received a reply immediately with the solutions I needed. Super impressed so far.

Paradise Planner Co.
Canada
Circa 2 anni di utilizzo dell’app
Data modifica: 15 aprile 2019

Great App! It works seamlessly and brings customers back to my store to get their files. I am using it for paid pdf downloads for a weekly newsletter. Support is always fast and right on. I can time when the pdf's will "disappear", revoke access as needed to customers, and get alerts if someone is sharing a bit too much. Very happy with Sky Pilot. Thanks!
UPDATE 4/19 Now using Sky Pilot to sell ebooks, videos, images etc. Love this app!

Wdgann1
Stati Uniti
Circa 2 anni di utilizzo dell’app
13 settembre 2022

ダウンロード販売に利用していますが、大量のアクセスにも対応しており、費用もリーズナブルで満足しています。
今回、ちょっとトラブルがあり、カスタマーサポートに連絡しましたが、素早く、丁寧に対応いただきました。
We use this app to selling digital contents. It is good for huge access but reasonable price.
Recently I have contacted the customer support. He has helped us quickly and completely. I am satisfied enough.

NIJISANJI EN Official Store
Giappone
Circa 2 anni di utilizzo dell’app
Sky Pilot ha risposto 14 settembre 2022

Aww!! 😊 Thank you so much for leaving us a fantastic review. It's awesome to hear that you found our product useful and it was our pleasure to serve you! Your kind words motivate us to keep giving our best.

Have an amazing day,
Customer Success Team

13 maggio 2014

Enjoying this app so far! Simple to use, easy to understand, and it helps our goal of having the best customer experience possible.

SharePoint Training
Stati Uniti
Quasi 2 anni di utilizzo dell’app
4 gennaio 2023

Sky pilot is awesome to work with! They deliver our digital downloads flawlessly, and integrate with customer accounts so that our customers can login and see a full list of their past purchases. Our last digital download delivery app could not do this, and it makes for a much better customer experience.

Highly recommend sky pilot if you sell digital downloads.

AdaptEd4SpecialEd
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Sky Pilot ha risposto 5 gennaio 2023

We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful. Please stay in touch and let us know how we can help you 😊
Wish you the best in your business,
Customer Success Team