Recensioni (359)
Restringi
-
In base alla valutazione
Day 1 of using Sky Pilot and received exceptional and fast customer service in helping me to customise my set up. Very happy so far. Everything appears to be working and looking forward to launching.
This app is very helpful. We sell digital products and it makes it possible for our customers to access their files via the Shopify store, eliminating the need for a duplicative CRM.
The best part about this APP? The service team. They are FANTASTIC. They really helped us get this store up quickly. And their manner of dealing with clients were top rate. I only hope our customer service team can operate at their level one day.
Thanks so much for the great review of the app and your amazing words about our service team! Glad to hear that our support team went the extra mile.
Should you need any help, feel free to reach us back 😊
All the best with your business and your customer service team too!
Kind regards,
Customer Success Team
Extremely fast 24/7 support! Very helpful in getting my store up and running. All of my questions are answered in a timely manner. Would reccomend!
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best.
Should you need any help, feel free to reach us back 😊
Have a lovely day,
Customer Success Team
Great app. We use it to deliver digital files of some of our designs. Our customers love it and it works great.
Streamlined. If I had one word to use, it is streamlined. Go through, list details, upload product, click save and forget. Shopify connects to them and I never think about it again. But when I do, they give me details about usage and customers and I have control over past products and can prevent abuse. If you are wondering should I... don't, these guys are good! I am very pleased with the product and service.
You made our day! Thank you for taking the time to leave us this amazing 5-star review. It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.
All the best with your business,
Customer Success Team
I had a great experience with customer support. Sanjay was very patient and kind when I was clueless- he was able to set up what I needed on my behalf.
Hello there,
We're thrilled to hear about your wonderful experience with our customer support, and how Sanjay was able to assist you efficiently. We always strive to provide the best assistance and we’re glad to know it reflected in your experience.
Your kind words mean a lot to Sanjay and the entire team. It's always rewarding to hear that our efforts are positively impacting our users. Furthermore, it's great to see that the set-up process was resolved to your satisfaction.
We appreciate the time you took to share this 5-star review. Such feedback continually motivates us to deliver superior service.
Please don't hesitate to reach out if you need any further assistance. We're here to help!
Best wishes from the Shop Circle team.
SkyPilot has been fantastic! As a digital download business, we were worried about the transition of downloads from Woocommerce and WordPress to Shopify. Alessandro and the Sky Pilot team made the transition process smooth and solved many of our pain points while creating a new site. The Sky Pilot team has gone above and beyond to ensure my team understood their app's inner workings and how to use it better. I highly recommend Sky Pilot to those who want to make sure their customers get the correct download every time.
Thank you for your fantastic review! 🌟
We are so pleased to hear that our team was able to make your transition a smooth one and that you are getting great results with our app.
We appreciate the recommendation you've made and we always welcome feedback on how we can improve our service.
Thank you again for your kind words and we hope you continue to get great results with Sky Pilot!
All the best,
Customer Success team
Sky Pilot has been great for us! The upload process is simple and seamlessly integrated with Shopify, and our fans and customers have had a great experience downloading it. Thumbs up.
i really recommend this app since this is easy to use and we can get free space for testing, thanks to the customer support name Harris btw. Thank you very much
Hi there,
We're ecstatic to hear that you're having a positive experience with Sky Pilot - Digital Downloads and that you're finding our app easy to use! It's great to know that you're making the most of our testing facilities and we're thrilled that Harris could provide the assistance you needed.
Your kind words and 5-star rating really mean a lot to us. Your feedback plays a significant role in helping us continue to improve our app and serve you better.
Thanks so much for taking the time to leave this review, and for recommending our app.
Best wishes,
Shop Circle Team
Let me start by saying that I had not coded anything for over 15 years and back then we still only had HTML and Javascript to work with, so everything was knew all over again.
I found the Sky Pilot interface to be outstanding and easy to follow and even easier to customize!
I did have questions, which did not even have to do with Sky Pilot, but with Shopify and general web page coding. Let me say that the support that Sky Pilot gave me went above and beyond what they not only had to do, but what any company would normally do for a client!
Also, I and my partner needed a custom plan to suite our company setup and they had one we could work with at a dang good price quick!
They simply are the best!
Darryl R.