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I haven't been using Sky Pilot for very long but I did have to contact the service department for more explicit instructions on how to use the platform properly so that all my digital files would reach my customers without any hitch. The service that I received was very professional, very helpful yet very friendly. This is exactly what I'm looking for when contacting a service department for help. I was 100% satisfied and very confident that the process of adding digital files to my shop would work without any problems.
Thank you very much for the excellent service.
We are glad to hear that we could help you in achieving the goals of your business. We strive to provide the very best experience possible to our customers, and it is wonderful to hear that we could exceed your expectations. Thank you for your kind review!
All the best,
Customer Success team
I am using this app to deliver digital files to my customers. The Sky Pilot staff have been very helpful. I truly appreciate their exceptional customer support!
We came to Shopify from elsewhere with a thousands of videos and digital assets in need of a new home. After kicking the tires on several apps, we found that SkyPilot met our needs. What's far more important is how the SkyPilot team worked hard to get us up and running. The ongoing support -- as demanding as we can be -- is a true constant. This is the type of company that sees their customers as a resource and not a burden. I recommend them w/o reservation.
Thank you for your review about our app! We're happy to hear that you find it useful. We strive to make our app a valuable resource for all our users and appreciate your feedback. If you have any further comments or suggestions, please don't hesitate to let us know. We hope you continue to enjoy the app!
All the best,
Customer Success Team
SkyPilot is an amazing product that makes the delivery and management of digital products easy and affordable. Their support is top notch and extremely helpful. I would highly recommend for anyone looking to take their digital download business to the next level.
Thank you for your review! We are glad to hear that you are enjoying the app. We are always striving to make sure our app is providing a safe and enjoyable experience. If you have any feedback or suggestions, please don't hesitate to reach out. We would love to hear from you!
All the best,
Customer Success Team
I'm Konrad, the owner of ModernClimb, and my experience with Sky Pilot has been nothing short of outstanding.
I installed Sky Pilot via Shopify to deliver our specialized climbing training plans. This was smooth, efficient, and most importantly, user-friendly. It streamlined our process and enhanced our service delivery.
Then there's Alessandro, the owner of Sky Pilot. He stumbled upon my Instagram ad, was intrigued, and decided to purchase one of our training plans to improve his climbing skills. The fact that it was delivered via Sky Pilot, the very app I had just integrated, was a delightful surprise for both of us.
What I appreciate most about Sky Pilot is its reliability and ease of use. It's not just an app; it's a powerful tool that has transformed the way we deliver our services at ModernClimb.
My experience with Sky Pilot has been fantastic, and I wholeheartedly recommend it to anyone looking for a seamless and efficient delivery solution. Looking forward to seeing Alessandro's improvements in climbing!
Thank you Konrad for your amazing feedback!
We are glad that you find our app useful. We are constantly striving to improve our app and make sure it is up to date with your needs. If there is any way we can make our app better for you in the future, please do not hesitate to let us know, and we will force Alessandro to train as hard as possible!
All the best,
Customer Success Team
Super helpful app which gives me and my team control and customisation over the products we provide our clients. 10/10 customer service from Alessandro running me step-by-step through Skypilot and giving me a free call before I even purchased the product. Highly recommend!
Thank you for your wonderful review! We are glad to hear that our Skypilot App has been helpful for you and your team, and that Alessandro was able to provide you with 10/10 customer service.
Thank you for choosing Skypilot, we are always here if you need us!
All the best,
Customer Success team
After several months of absolutely no problems one did pop up. I instantly emailed and within just a couple of hours the problem was solved! I couldn't be happier with the app or their customer service!
I have been using Sky Pilot for just over a year now. I have never had any issue with emails being delivered and customers having access to their downloads. It is very easy to use.
I recently updated my theme and forgot to reenter the code to give access to downloads through customer accounts. They helped me fix it and responded to quickly to emails.
Thanks Sky Pilot!
This app, has been so helpful for my small business, and my customers.
I had a few changes that I wanted to be made on my website with this app. So I contacted and chatted with a few of the members, they were able to make the changes to my satisfactory. I'm so happy with the service that I received.
Thank you Sky Pilot -Digital Downloads
Thank you for taking the time to leave us a review! We're so thrilled to hear that you enjoy our app. We'd love to hear more about your experience and what you like about it. If you have any feedback or suggestions, please don't hesitate to let us know. We look forward to continuing to serve you with the best experience possible.
All the best,
Customer Success Team
App davvero fantastica era quello di cui avevo bisogno è da 1 anno che la utilizzo ha sempre funzionato bene e il supporto è sempre disponibile... 5 stelle meritate