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Super quick customer service and super happy with the overall experience so far, thank you!
Hello,
We're thrilled to hear how pleased you are with our quick customer service and your overall experience with Sky Pilot. Your satisfaction is our top priority and hearing such positive feedback motivates our team.
Thank you for taking the time to share your experience. Your 5-star review greatly helps us, and we can't express how thankful we are.
Keep enjoying our services and don't hesitate to reach out if you need any help in the future.
Best regards,
The Shop Circle Team
We have been using SkyPilotapp for a long time and are really happy with the app. We would recommend it immediately. It would be desirable to integrate Omnisend, then from our point of view everything would be great. We are very satisfied with the service, especially with Haris, who provided great support even on a Saturday afternoon. Thanks!
Thank you so much for your enthusiastic review! We're absolutely thrilled to hear that you're happy with SkyPilot and that our team, particularly Haris, has been able to provide you with excellent support. Your recommendation means a lot to us.
Your suggestion about integrating with Omnisend is a great one, and we truly appreciate your input. We value user suggestions as they help guide our improvements and expansions.
Again, thank you for taking the time to share your feedback. Reviews like yours not only motivate us to work harder, but also help us understand our customers' needs better.
Best Regards,
The Shop Circle Team
Sky pilot is a fantastic app that does exactly what is says. Customizable for downloads, simple to use and a very easy back-end. Support is brilliant. I run a solely digital store and have used Sky Pilot to deliver my customers digital downloads for several years now.
We are thrilled to hear about your positive experience with Sky Pilot! It's fantastic to know that the app's customization features and simplicity have been useful for your digital store, and that our support team has been able to assist you effectively.
We appreciate you being a loyal customer for several years. Your input, and the feedback from all of our customers, is vitally important to help us continually improve and provide the best service possible.
Please feel free to reach out to us if you ever need further assistance, or if you have any suggestions that could make your experience even more seamless.
Thank you for creating our 200th review! Best wishes,
The Shop Circle Team
I have been using this app for over a year now and it has been a life saver for us. It has made the distribution of our digital product extremely simply at an affordable cost.
The team at Sky Pilot are great, they respond very quickly and are more than willing to assist with any request you may have. I can see myself continuing to use this app for a long time.
Hi there,
We're thrilled to hear your positive feedback and that Sky Pilot has been such a life saver for distributing your digital product. We truly appreciate your recognition of the ease of use we aim to provide at an affordable cost.
Your kind words about our team indeed put a smile on our faces! It's our priority to provide fast responses and provide assistance with every request. Hearing that you see yourself continuing with our app for a long time is the kind of motivation that encourages us to keep improving and providing exceptional service.
Your feedback means a lot to us, it goes a long way in helping us serve you better. Thanks again for your confidence in us!
Best,
The Shop Circle Team
Sensacional esse App. superou minhas expectativas e em breve estarei fazendo um upgrade para usar mais funcionalidades. Muito obrigado a toda equipe.
Hi there!,
Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder!
Should you need any other assistance in the future, do not hesitate to reach out!
Thanks again and all the best!
Sky Pilot truly stands out in the realm of customer service. The swift and efficient manner in which they handled our queries was commendable, and their organized video call was a testament to their commitment to transparency and thorough communication. What sets them apart is their unwavering dedication to customization – they didn't just meet our needs; they surpassed them, going above and beyond to tailor their services for our specific stores. Sky Pilot's emphasis on personalized solutions and their proactive approach make them a reliable partner for businesses looking for not just a service provider, but a team that genuinely cares about their success.
Thank you so much for your fantastic review!
We're absolutely thrilled to hear that our commitment to exceptional customer service, transparency, and customization has made a positive impact on your business. Your recognition of our personalized approach serves as a great testament to our efforts, and motivates us to continue exceeding your expectations. We see our clients as partners, and your success is our success. Your feedback encourages us to keep pushing the boundaries. Thank you once again for your kind words, they truly mean a lot to us.
Best Regards,
The Shop Circle Team
Amazing Support! The Agent Danin was very helpful and solved my problems. Will definitely use this app and can‘t wait to grow my business with Sky Pilot :-)
Thank you so much for your glowing review! We're thrilled to hear that Danin provided such exceptional support and was able to solve your problems. Your kind words certainly brighten our day.
You choosing Sky Pilot to help grow your business truly means a lot to us. It's supportive customers like you who help us continuously strive to be at our best. And we can't wait to see how your business flourishes!
Please do not hesitate to reach out if you ever need further assistance. Providing high-quality support when you need it is our commitment. We're here to support you every step of the way on your business journey!
We look forward to serving you in the future.
Once again, thank you for your support and amazing feedback.
Best regards,
The Shop Circle Team
I’ve been using this app for five years and it has worked flawlessly. The two times I had a problem it turned out that it was something on my end that I had done wrong. The support is excellent and so quick. One time I contacted them around midnight, expecting to get a response the next morning. They responded immediately! I am very happy with how easy and effortless this app makes selling digital items. Highly recommended.
Thank you for being a loyal partner for the last five years! What a ride!
We strive to provide our users with a high quality experience and your feedback helps us to continue to improve. We appreciate your input and hope that you will keep using our app.
All the best,
Customer Success Team
Where do I start? I am new to Shopify and new to Sky Pilot. They could not have been more kind and patient in helping me navigate an issue. Not only that, but Allessandro (manager) noticed that we are a non-profit organization and provided us with a discount to our plan (actually with additional features)! Who does that? Sky Pilot. EXCELLENT CUSTOMER SERVICE!
Thank you for your review!
We are always working to improve our app and the user experience for our customers, and helping a NPO makes us all very happy!
Thank you again for taking the time to review our app.
All the best,
Customer Success team
Extremely helpful with set up and a great product in general.
Hi there,
Thank you for the glowing 5-star rating and your kind words about our Sky Pilot app. We're thrilled to hear that you found our set up extremely helpful and are enjoying our product in general. Your satisfaction is our number one priority at Shop Circle!
We remain committed to providing high-quality service to our users. Please do not hesitate to reach out to us anytime if there's anything more we can assist with, as your input is essential to us.
Once again, thank you for taking the time to share your experience.
Best wishes,
The Shop Circle Team