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Great app l for delivering my digital products. Easy to use and has great tools and options to make the product deliver when clients have paid. I recommend. Support is quick, friendly and efficient.
Hello,
It's wonderful to hear that you're having such a great experience with Sky Pilot - Digital Downloads. We're particularly pleased to hear that our app's ease of use and the tools we provide have proved beneficial in delivering your digital products efficiently.
Thank you for taking a moment to recommend us, and for highlighting our support team's quick and efficient assistance. Our team strives to offer prompt, friendly support and it's great to know we hit the mark for you.
Your feedback is key to our continued effort to improve and deliver top-quality service. We appreciate your support and positivity.
Best regards,
The Shop Circle Team
We couldn't be happier with Sky Pilot. This app has all the features you need to do digital delivery of files, and several thoughtful touches throughout the interface. It's very easy to work with, and has greatly simplified a workflow that would have been very complicated for us otherwise. And the support is phenomenal. I have only rarely contacted support, but when I have, responses have been practically immediate, and have solved the issue. We couldn't be happier!
Alessandro and Sanjay have be extremely helpful and were prompt to help me solve all my questions and issues. Both we very friendly, professional and were patient as they helped me navigate a platform I'm not very familiar with. I can't praise their customer support and technical knowledge enough.
They also helped me better understand Sky Pilot and I have found it to be a tremendous resource for our type of shop model.
Hello,
Wow! It's fantastic to hear such positive feedback about Alessandro, Sanjay, and their technical expertise. We are delighted that they could offer you the assistance you needed while navigating our platform. Their friendliness, professionalism, and patience are certainly qualities we proudly uphold at Shop Circle.
Also, we're thrilled to know that you find Sky Pilot to be a great resource for your shop model. Satisfaction like yours motivates us to ensure we continue providing top-notch support and effective solutions. Thank you for sharing your experience, it's a testament to the efforts we put into customer satisfaction.
Should you have any further queries or require assistance, please do not hesitate to let us know. Your feedback and success are important to us.
From the team at Shop Circle, thank you once again!
Sky Pilot allows my shop to deliver large files to customers, with seamless Shopify integration. Customer service is fantastic, and they have always been able to keep up with demand when sales increase. The app is intuitive to use, and very professional in both the backend interface and the customer side of things. Sky Pilot offers features that no other digital delivery app on Shopify can do. Very happy all around!
I have happily used this service for several years. I appreciate that when I have any questions, I get help! I don't know how I could possibly manage my business without it. Thank you!
Thank you so much for your wonderful review!
We are delighted to hear that you have been making the most of our Sky Pilot App for SEVEN years (WOW) and that you feel our customer service is satisfactory. We want to show you our appreciation for your loyalty and it's great to hear that our app has made such a positive impact on the management of your business. We will continue working hard to provide a quality service to you. Thanks again!
All the best,
Customer Success team
A great app with fantastically responsive and friendly support.
Hello,
Thanks for your fantastic review! We're thrilled to know that you've had a great experience with Sky Pilot. Your positive feedback truly inspires us to keep working hard.
Knowing that you find our support team friendly and responsive validates our efforts to provide exceptional service to our users - our goal is always to be there for you when you need us.
Your positive comments encourage us to continually provide a great app and excellent service. We always like to hear from our users and we highly appreciate you taking the time to share your positive experiences with us.
Warm Regards,
Shop Circle Team
We run a primarily PDF-based business, so digital downloads were a must. Before we settled on Shopify, we looked at a lot of other webstores that had digital downloads built into their offerings. But we don't regret choosing to go with Shopify and Sky Pilot, as this deadly duo has helped us make a truly fantastic store. The volume pricing makes a lot of sense - we're just at the basic level, but we'll be pulling in a lot of sales before we have to upgrade (and, by that point, I won't sweat it so much). The biggest reason I'm sticking with Sky Pilot's chat support has helped me out several times. They've been attentive and quickly solved my problems (both of which were, admittedly, stupid mistakes on my side).
Definitely recommended.
Sky Pilot's staff are very friendly and responding almost immediately if you have any questions. The app is very intuitive, easy to use and fills all the needs I have as an entrepreneur selling online classes and training videos.
Thank you for your review! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success and also we're happy to support you in your growth. Always at your service 24/7 :)
All the best,
Customer Success Team
You can't go wrong with this app ! A truly wonderful experience and even better customer service ! Get it now ! www.skypilotapp.com
We have been using this app for years now, it's an awesome way to offer our digital documents and video tutorials. They are quick to respond to questions and uber helpful at providing solutions. This app is a TRUE GEM!