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Reach out to Support when you need to - they’re genuinely eager to help! Love that they offer chat support right inside my browser when I’m working on my Shopify site.
Hey there,
Thank you for your kind words! We're thrilled to hear that our chat support has been helpful for you, and rest assured; our team is always here to assist you whenever you need it!
In case you need help with anything else, do not hesitate to reach out at any point!
All the best!
"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"
Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day.
We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this.
Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward.
Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you.
Best Wishes,
The Shop Circle Team
We switched from a custom app we had made a few years ago to Sky Pilot and are very happy. The transition has been painless thanks to the amazing customer service. Questions are always answered on the same day, often within minutes. Anything that was beyond our technological knowledge was done by the Sky Pilot developers themselves at no extra charge.
Truly amazing.
Reasons we switched to Sky Pilot:
needed something that would automatically update
better interface
easier access to links
cost competitive
more options
Hello! Wow, your feedback has really brightened our day. We're thrilled to hear you had such a smooth transition to Sky Pilot and that you appreciate our customer service - we always aim to respond as quickly and efficiently as possible.
We're also extremely pleased to hear that Sky Pilot has met the needs you were seeking - automatic updates, improved interface, easier access to links, competitive cost, and an overall increase in options. We made a promise of making our app user friendly and we’re glad that we've managed to fulfill that for you.
Your positive feedback inspires us to continue working hard to ensure the quality service that you - and all our valued clients - deserve. Your review just made our day even brighter!
Stay tuned for more updates. Remember, our team is always here ready to help. Thanks for choosing Sky Pilot.
Best wishes,
The Shop Circle team.
Nitesh was amazingly helpful with resolving a small issue I was having with storage limits. Plugin seems to work very well.
Hi there,
Thank you so much for your wonderful review and 5-star rating! We are beyond delighted that our agent could assist in resolving your storage limit issue!
Your feedback greatly encourages us to work even harder to maintain the quality of our products and support!
Feel free to reach out if you ever have further issues or concerns!
Cheers!
Booked a call with Nejla, he was super nice and answered all my questions. Great stuff!
Hi there,
We're so glad to hear that you had a wonderful experience with Nejla! It always makes us happy to know that our team is able to effectively answer all your queries. Your kind words mean a lot to us, and we will be sure to pass along your compliments!
Stay in touch and let us know if ever we can be of further assistance! Your feedback is very important to us!
Cheers!
the customer service is extraordinary, they respond immediately and tell you everything down to the smallest detail, they are very helpful.
Hey there,
Thank you so much for your feedback!
We're thrilled to hear that you had a positive experience with our customer service team!
We strive to be as helpful as possible, and your feedback lets us know we're on the right track!
If you need any more assistance or have additional questions, please feel free to contact us anytime!
Cheers!
Kenan, Customer Service Agent communicated quite well in helping me resolve my issues.
Hi there,
We're thrilled to hear that you had such a positive experience with our customer service agent, Kenan! It's incredibly important to us that our customers feel heard and assisted when they run into issues, so we'll be sure to pass your kind words to him!
Thank you for your feedback and the 5-star rating!
All the best!
Very useful app that allowed me to fix a problem I was having with Shopify.
God bless Nitesh and the help he gave, I was seriously struggling to figure out what's what, and with his help as well as my son's, they figured out exactly what to do and solved a pretty big problem I was having right before the day of my page's big promotion!
Hello,
We're thrilled to know that Sky Pilot - Digital Downloads could be of great help to you! It's always our goal to optimize your experience with Shopify and solve issues efficiently. It sounds like Nitesh and your son were able to do just that.
We'll definitely forward your lovely words to Nitesh. He'll be delighted to hear how much you appreciated his assistance. We're especially pleased to know that they were able to solve your problem in time for your page's big promotion.
Thank you for taking the time to shar your experience with us. Your feedback keeps us motivated to deliver the best service possible. Enjoy using Sky Pilot - Digital Downloads and all the best for your big promotion!
Best regards,
The Shop Circle Team
Easy to upload books and see sales if you have any.
Hi there,
We're so thrilled to hear that you've found our app easy to use, especially with uploading books and tracking sales. Your positive experience means a lot to us!
We appreciate your support and remember, if there's anything we can do to assist you further, please don't hesitate to get in touch!
Warm regards!
nice app, support staff Nitesh was helpful
Hi there,
Thank you for taking the time to leave us a 5-star rating! We're glad to hear that you've found our to be to your liking and it's also great to know that our support staff member, Nitesh, was able to assist you well!
Our team strives to provide top-notch assistance to make sure your experience with us is positive! Remember, we're here for you whenever you need us.
Best wishes!