レビュー (357)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年4月7日

I use this app for managing and storing digital downloads. The new update is great. It now even allows you to find orphaned products that have no files attached to them. No more embarrassing messages to or from customers about not being able to access files that you "swore" you uploaded. Since we all make mistakes this feature alone is a life saver. The integration into shopify is also amazing. Thank You Sky Pilot Team!

Tattoodesigns
アメリカ合衆国
アプリの使用期間:5年以上
Sky Pilotが返信しました 2022年4月11日

Thank you for such an amazing review! We are working hard on improving our app even more and more!! Any other requests you may have, do not hesitate to reach out. We will be happy to help! cheers🤩

2018年1月8日

Sky Pilot has been one of those apps that is easy to take for granted - its always reliable, intuitive to use - I forget its not built right into Shopify. We've never had a problem delivering files.

Recently, we skyrocketed our sales volume - and Sky Pilot is a tool that keeps everything running smoothly for us. As I could have expected from this wonderful app, there were 0 struggles or issues that arose from the higher volume.

Then I got an email - straight from Andrew himself. I hadn't considered that more volume = wayyyyy more use. He took the time out of his life to contact me and let me know that there was a (much) more cost efficient plan for my usage. Who does that? Blown away - Andrew and his team have set the bar prettttty high for service. Other apps, are you listening?

Thanks again for this great, reliable digital download deployer - we use it every day.

Buti
アメリカ合衆国
アプリの使用期間:5年以上
2017年10月17日

Amazing App that was just what I was looking for! Great customer service, easy install and my customers from my previous digital download provider didn't lose their download links because Sky Pilot was able to import their purchase data and supply new links to their download right in their customer account. Very happy with this app!

Lil Luxe Collection
アメリカ合衆国
アプリの使用期間:5年弱
2013年11月27日

Fast and easy - we sell on line tutorials and this allows our customers to manage this 100% themselves. It has worked perfectly.

Unkamen Supplies
アメリカ合衆国
アプリの使用期間:4年以上
編集日:2023年4月8日

We installed this app to deliver our digital products -- ebooks, echarts, eposters -- to customers of our music education shop (www.roedyblack.com). We were looking for a fast, seamless, trouble-free digital product delivery solution. We have been using Sky Pilot for a couple of months now, and our customers have downloaded thousands of files. Sky Pilot has more than lived up to our requirements and high expectations. The few times we have had questions, Sky Pilot support has always been prompt and thorough. Based on our experience, we strongly recommend this app.

We've used Sky Pilot for 4.5 years now, and it continues to provide first-rate download service and first-rate customer service. So we'll continuing using the service.

Roedy Black
カナダ
アプリの使用期間:4年以上
2022年10月5日

I can not say enough GOOD about this app! I was having an issue and went to the chat section, within mins the tech explained exactly what I needed to do in order to free up more space! Fixed the issue immediately I recommend this for anyone who uses digital downloads.. 100% satisfied Linda

Designs By Silo Kreations
アメリカ合衆国
アプリの使用期間:4年以上
Sky Pilotが返信しました 2022年10月5日

It always warms our hearts to hear that you've found Sky Pilot very helpful and about your great experience with our support team.😍 Thanks so much for trusting us and for spreading the word.

All the best,
Customer Success Team

編集日:2019年9月2日

Such a great app, easy to setup and use, and the customer service is amazing. Super helpful and prompt. I wouldn't use anything else for my digi shoppe.

Ephemeras Vintage Garden
カナダ
アプリの使用期間:4年以上
2014年3月15日

We are new to Sky Pilot and have been very impressed by their customer service, particularly since we are very new to Shopify. Thanks again!

SellingEnergy.com
アメリカ合衆国
アプリの使用期間:4年以上
2023年11月15日

Been using this app for a while now to deliver digital products to customer accounts and it works well for that. I wanted to use SkyPilot with another app but was getting hung up on some technical details so I reached out to support, who put me in contact with the manager, Alessandro. He reached out to the developer of the other app, explained the issue we were having with getting the apps to work together, and looped me in so all three of us could communicate easily. Alessandro exceeded expectations and was very knowledgeable, professional and friendly!

USA
アメリカ合衆国
アプリの使用期間:約4年
Sky Pilotが返信しました 2023年11月17日

Hello,
We're thrilled to know that Sky Pilot has been effective in delivering digital products for you. It's great to know that our app is making a real difference to your experience!

Your feedback about Alessandro is greatly appreciated. We believe that good customer support should be fast, friendly, and above all, solve your problems. We're glad to hear our team was able to assist you in integrating our app with another one, and that our support was knowledgeable, professional, and friendly.

Thank you once again for taking the time to share your positive experience with us. Your feedback is important for us to continue to improve and provide the best service to our users.

Best regards,
The Shop Circle Team

編集日:2015年8月18日

Skypilot is incredible. Does exactly why I need it to do for my online training series. And the customer support kicks ass. Andrew the founder was incredibly generous with his time and patient as he walked me through the set up and integration for my store. 5 stars for Andrew. An app is only as good as its customer support. He's the man. Bottom line, Skypilot is brilliant, well designed, simple to use, highly secure and it'll make u money if you are Selling content. Thx Andrew!

Cherries

Cherries Concealed Carry Apparel
アメリカ合衆国
アプリの使用期間:4年以上