レビュー (356)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年12月18日

Easy to use app, but the support is outstanding making any of your headaches to disappear in moments. Best ever experience between all apps on Shopify App market support level. Bravo!

Anna Filimonova
フランス
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2023年12月22日

Hi there,

We're so pleased to hear that you found Sky Pilot - Digital Downloads easy to use and our support outstanding. It's really uplifting for us to receive recognition for our hard work. Thank you very much for your kind words and your fantastic 5-star rating!

Your feedback truly fuels our dedication to providing the absolute best service possible. Our entire team always strives to eliminate any headaches and make everything as seamless as possible for you.

Please do not hesitate to reach out whenever you need us. We're always just a click away.

Thank you once again for your amazing feedback and for being a valued part of the Shop Circle community.

Kind regards,
The Shop Circle Team

2024年2月21日

excellent customer support and usability!

Braintegral
メキシコ
アプリの使用期間:約1ヶ月
Sky Pilotが返信しました 2024年2月22日

Hello there,

We are thrilled to hear that you find our customer support and usability excellent! Your positive comments truly boost our motivation. At Shop Circle, we strive to provide the best service to our valued customers, and your words affirm the hard work we put in every day.

Thank you for taking the time to share your experience with Sky Pilot - Digital Downloads. We're grateful for customers like you and your feedback is greatly important for our continuous improvement.

Warm regards,
The Shop Circle Team

2022年9月9日

This app is PERFECT for all digital businesses. The interface is simple and very smooth. Don't hesitate when it comes to purchasing one of the plans, because let me tell you - it's worth it. They also have the best customer service and when I need help on either big or small things, they were able to assist in every way. (Thank you, Alessandro, for being so patient with all of my annoying and probably hard questions)

therosybell
アメリカ合衆国
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2022年9月11日

Thank you for taking the time to share your experience with us! We are happy to hear our support team, especially Alessandro 😊, hit the mark for you. If you need anything in the future, please reach out and we'll be happy to help.

Have an amazing day,
Customer Success Team

2023年9月27日

They were very professional, knowledgeable and maybe most important… speedy with their assistance!!!

Stitches By Christy
アメリカ合衆国
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2023年10月2日

Thank you for taking the time to review our app! We appreciate your feedback and are committed to ensuring that our app provides the best possible user experience. Thank you again for your review!

All the best,
Customer Success Team

2023年6月21日

I was struggling with adding some custom buttons - and they weren't compatible with my theme - I reached out the Alessandro, and he was able to help me resolve the issue. He was very nice and professional, and I appreciate his help. His customer service was top notch!

The Sawdust Makery
アメリカ合衆国
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2023年6月22日

Thanks for your amazing review, we really appreciate it!!
We work hard to ensure our app and support team provides you with the best experience possible. Thank you Alessandro for all your effort and dedication 😊

Any other requests you may have, do not hesitate to reach out. We will be happy to help 24/7.

Have a lovely day,
Customer Success Team

2024年1月8日

Super quick customer service and super happy with the overall experience so far, thank you!

Brookes Imaginings
カナダ
アプリの使用期間:2ヶ月
Sky Pilotが返信しました 2024年1月10日

Hello,

We're thrilled to hear how pleased you are with our quick customer service and your overall experience with Sky Pilot. Your satisfaction is our top priority and hearing such positive feedback motivates our team.

Thank you for taking the time to share your experience. Your 5-star review greatly helps us, and we can't express how thankful we are.

Keep enjoying our services and don't hesitate to reach out if you need any help in the future.

Best regards,
The Shop Circle Team

2024年2月1日

The support is UNREAL!! Great service and a great tool for any shopify store delivering digital prodcuts.

Big Ideas Box
イギリス
アプリの使用期間:約2ヶ月
Sky Pilotが返信しました 2024年2月7日

Hello,

We're thrilled to hear about your positive experience with our support team and how Sky Pilot is benefiting your Shopify store! Your kind words truly illuminate our commitment to providing top-tier service to all our users.

Please know, that we are continually working on refining and enhancing our tool based on the experiences and needs of our users like you. Your praises are a testament to our collective efforts.

Thank you so much for taking the time to leave us this wonderful 5-star review. We appreciate your support and look forward to continuing to serve your digital product delivery needs!

Best Wishes,

Shop Circle Team

2014年2月4日

You can't go wrong with this app ! A truly wonderful experience and even better customer service ! Get it now ! www.skypilotapp.com

The B Movie
アメリカ合衆国
アプリの使用期間:2ヶ月
2023年11月27日

I don't know what I am more impressed by, Sky Pilot App or Alessandro, The Tech there. Sky Pilot is a valuable App you may not be aware off, to anyone not aware, I urge you to consider its publishing power and value, the Apps UI GUI and UX is the best it can be, the only reason I had questions to ask is because my sales use was slightly different than the Apps original purpose and that I am new to this field, but It works perfectly for my use case too. They are very busy there, which I did not experience in response time. 5/5

My Store
イギリス
アプリの使用期間:2ヶ月
Sky Pilotが返信しました 2023年11月29日

Hello!

We're over the moon to receive your fantastic review and top rating! It means a lot that both our Sky Pilot App and Alessandro have made such a positive impression. We work hard to ensure an excellent user experience, so it's wonderful that you're appreciating the UI, GUI, and UX.

Since you're finding amazing value in our app for your unique use case, despite being new to the field, it shows us that we're on the right track. Furthermore, your words of recommendation to others are greatly appreciated.

Feel free to reach out if you have any more questions in the future. We value your feedback and support, as it further motivates us to deliver our best.

Much gratitude from the Shop Circle team!

2020年6月29日

Stellar product, and an amazing support team. They've been extremely responsive and helpful throughout my entire journey with their product.

Prismatext
アメリカ合衆国
アプリの使用期間:2ヶ月