レビュー (357)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年7月17日

Had a video call with Alessandro today over in Italy. He was INCREDIBLE. Walked me through how to use it with a screen share. Gave me great support that does not always exist. I was also informed they have many other apps and you can get bundle deals by using them. I will be working with them long-term.

Brain Edit
アメリカ合衆国
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2023年7月19日

Wow! We are so glad to hear that Alessandro provided you with an excellent experience. We strive to give our customers the best level of support they need and it is wonderful to hear that our team goes above and beyond. We are glad that you are considering working with us long-term and please feel free to reach out if you need any help in the future. Thank you for the 5-star review!

All the best,
Customer Success Team

2017年9月30日

This app is brilliant, easy to install and set up, the customer support is five star. I would highly recommend it to anyone that sells downloads.

Titania Creations
イギリス
アプリの使用期間:3ヶ月
2023年10月16日

Easy to use and support team fixed all my issues regarding assigning bulk digital download

DigitalArt.Land
イタリア
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2023年10月19日

We're delighted to hear about your positive experience! It's fantastic that our support team was able to swiftly address your concerns regarding bulk digital downloads

All the best
Customer Support Team

2020年3月25日

Alex and his team are so helpful. We are really happy with Skypilot! Their customer service is great.

GOOD DOCS
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年6月29日

Sky Pilot has been super easy to use right from the start and I truly appreciate how great everything works coming from other platforms that were less seamless and transparent as to what it looked like on my customers' side.

Besides I had some questions about my subscription and the personal service I got from Sky Pilot was 10/10. Can't say enough how much I appreciate them taking their time to actually help me out and provide me with the best plan.

And as a final cherry on top, they expanded their plans to include more, which in itself is an incredible service.

My switch to Shopify has been great and Sky Pilot has made it the easiest every to sell my digital products!

@alexbjorstorp
デンマーク
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2023年6月30日

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about our support team motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word.

Have a lovely day,
Customer Success Team

2016年9月11日

The support is fantastic. it suits us well to host videos on vimeo and share them with customers through shopify. It would be great if there where the ability to send custom unique files for different people / specific orders for people who are paying for consultation as well as digital products, but this package works well, and thats not something most people would need. All in all I highly recommend this extension!

The Holographic Soul
オーストラリア
アプリの使用期間:約7年
2022年9月9日

This app is PERFECT for all digital businesses. The interface is simple and very smooth. Don't hesitate when it comes to purchasing one of the plans, because let me tell you - it's worth it. They also have the best customer service and when I need help on either big or small things, they were able to assist in every way. (Thank you, Alessandro, for being so patient with all of my annoying and probably hard questions)

therosybell
アメリカ合衆国
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2022年9月11日

Thank you for taking the time to share your experience with us! We are happy to hear our support team, especially Alessandro 😊, hit the mark for you. If you need anything in the future, please reach out and we'll be happy to help.

Have an amazing day,
Customer Success Team

2023年9月27日

They were very professional, knowledgeable and maybe most important… speedy with their assistance!!!

Stitches By Christy
アメリカ合衆国
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2023年10月2日

Thank you for taking the time to review our app! We appreciate your feedback and are committed to ensuring that our app provides the best possible user experience. Thank you again for your review!

All the best,
Customer Success Team

2023年6月21日

I was struggling with adding some custom buttons - and they weren't compatible with my theme - I reached out the Alessandro, and he was able to help me resolve the issue. He was very nice and professional, and I appreciate his help. His customer service was top notch!

The Sawdust Makery
アメリカ合衆国
アプリの使用期間:3ヶ月
Sky Pilotが返信しました 2023年6月22日

Thanks for your amazing review, we really appreciate it!!
We work hard to ensure our app and support team provides you with the best experience possible. Thank you Alessandro for all your effort and dedication 😊

Any other requests you may have, do not hesitate to reach out. We will be happy to help 24/7.

Have a lovely day,
Customer Success Team

2014年2月4日

You can't go wrong with this app ! A truly wonderful experience and even better customer service ! Get it now ! www.skypilotapp.com

The B Movie
アメリカ合衆国
アプリの使用期間:2ヶ月