レビュー (358)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月10日

Thank you! Great Customer Service!

Cross-Border Worldwide
イギリス
アプリの使用期間:約17時間
Sky Pilotが返信しました 2023年11月13日

Thank you so much for your 5-star rating and for taking the time to share your positive experience with Sky Pilot! We are thrilled to know that you found our customer service to be of high caliber.

All the best,
Customer Success Team

2023年2月19日

I am new to Sky Pilot to use for customers to download my embroidery files. The set-up has been VERY user friendly! I had a question about Customer Account Integration and was able to reach customer service on a weekend. Allesandro was so informative and was to help right away. Excellent customer service and fabulous app that I am thrilled to add to my website! For sure recommend adding this app for any digital files for download.

By the Lake mkb Designs LLC
アメリカ合衆国
アプリの使用期間:約16時間
Sky Pilotが返信しました 2023年2月20日

Thank you so much for the kind words about our app and our support team, specially about Alessandro!! We really appreciate your valuable feedback and we wish you all the best with your sales.
Don't hesitate to reach out if we can be of help in anyway.

Have a nice day,
Customer Success Team

2016年5月17日

Excellent customer support!
I thought I had too much intricacies on my site with what I needed to do, but support got me all squared away on day one!
Simply amazed that I am up and running so quickly. A++ would Sky Pilot again.

Steam Powered Giraffe
アメリカ合衆国
アプリの使用期間:約8時間
2019年1月28日

Great seamless download gateway! Fantastic support from Jeff. Highly recommended instead of SendOwl or Shopify Digital Products. I love that it doesn't redirect my customers away from my domain to download the product.

PixelTools
アメリカ合衆国
アプリの使用期間:約5時間
編集日:2021年12月1日

Literally the BEST app in the Shopify store -- I don't say that lightly. I've used a lot of apps here but this one is the most user-friendly and well-thought app I've had the experience of using in Shopify. Your customers can see their downloads in their account and it's all so clean and user-friendly. No need to zip files anymore -- they can just download from different folders! AND the ability to add Vimeo videos -- you could use this app for Courses or just add a how-to video for installing/using your digital goods. Over the moon happy with this app and hope the team makes more just like it for other features Shopify doesn't have solutions for! OH and support is so quick and helpful -- (btw You can import previous orders too with their help!)

Avalon Cakes | Cake and Cookie Planner
アメリカ合衆国
アプリの使用期間:約4時間
2015年1月28日

Brilliant product! I previously tried 3 other app's for digital downloads, there is no comparison, this one blows the others away. Excellent value for money with useful seamless features that function beautifully. Also as other's have mentioned, it was super easy to set up and the customer service is outstanding.

StitchSoup
カナダ
アプリの使用期間:約4時間
2023年8月22日

Au top ! J'ai eu un problème de stockage qui a été réglé très rapidement avec le support technique! merci!

Kill Event
フランス
アプリの使用期間:約3時間
Sky Pilotが返信しました 2023年8月24日

Thank you for taking the time to provide your review for our app.

We always appreciate when our customers let us know their thoughts as it helps us improve our services. We strive to offer a positive user experience and your feedback is invaluable to us in this process.

If there's anything else we can do to make your experience better, please do not hesitate to let us know. Thank you again for your valuable input.

All the best,
Customer Success Team

2018年8月15日

Sky Pilot doesn't work, no funciona correctamente, no me sube los archivos

Chameleonica
メキシコ
アプリの使用期間:3日
2023年7月12日

Fantastic app and amazing customer service. Highly recommend with their team!!

In these days of minimal support, the team have set a new benchmark of service and will probably judge all other's against their high customer experience.

Trünk Moves
アメリカ合衆国
アプリの使用期間:約2時間
Sky Pilotが返信しました 2023年7月14日

We are delighted that you found this level of service delivered and would like to thank you for your review!

All the best,
Customer Success Team

2023年4月8日

Great customer service! The app is easy to use and understand. It integrates well with the store. I was able to set it up in no time!

Gitelman & Good Publishers
アメリカ合衆国
アプリの使用期間:約1時間
Sky Pilotが返信しました 2023年4月11日

Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and customer service; and also, your kind words motivate us to keep giving our best.

Should you need any help, feel free to reach us back 😊

All the best with your business,
Customer Success Team