Sky Pilot ‑ Digitale Downloads

Great customer support and easy to use :)

We run a primarily PDF-based business, so digital downloads were a must. Before we settled on Shopify, we looked at a lot of other webstores that had digital downloads built into their offerings. But we don't regret choosing to go with Shopify and Sky Pilot, as this deadly duo has helped us make a truly fantastic store. The volume pricing makes a lot of sense - we're just at the basic level, but we'll be pulling in a lot of sales before we have to upgrade (and, by that point, I won't sweat it so much). The biggest reason I'm sticking with Sky Pilot's chat support has helped me out several times. They've been attentive and quickly solved my problems (both of which were, admittedly, stupid mistakes on my side).

Definitely recommended.

Sky Pilot's staff are very friendly and responding almost immediately if you have any questions. The app is very intuitive, easy to use and fills all the needs I have as an entrepreneur selling online classes and training videos.

We have been using this app for years now, it's an awesome way to offer our digital documents and video tutorials. They are quick to respond to questions and uber helpful at providing solutions. This app is a TRUE GEM!

Great app. Easy to use and great help from Sky Pilot team

I’ve been using this app for five years and it has worked flawlessly. The two times I had a problem it turned out that it was something on my end that I had done wrong. The support is excellent and so quick. One time I contacted them around midnight, expecting to get a response the next morning. They responded immediately! I am very happy with how easy and effortless this app makes selling digital items. Highly recommended.

Andrew and the team at Sky Pilot are fantastic. This app integrates perfectly with our subscription services and setup was relatively seamless. Any questions I've had have been answered within minutes and they always offer solutions. If you have a subscription based service and need to get PDF's out to your clients in an easy manner, this is an excellent app.

Sky Pilot helps us do our business the right way, simple and straight forward an easy to understand platform for our product. I am also very thankful for the super technical support, thank you Andrew!
I would definitely recommend this App.
Thanks again! -Stephanie Adriana

I use this app for managing and storing digital downloads. The new update is great. It now even allows you to find orphaned products that have no files attached to them. No more embarrassing messages to or from customers about not being able to access files that you "swore" you uploaded. Since we all make mistakes this feature alone is a life saver. The integration into shopify is also amazing. Thank You Sky Pilot Team!

Sky Pilot has been one of those apps that is easy to take for granted - its always reliable, intuitive to use - I forget its not built right into Shopify. We've never had a problem delivering files.

Recently, we skyrocketed our sales volume - and Sky Pilot is a tool that keeps everything running smoothly for us. As I could have expected from this wonderful app, there were 0 struggles or issues that arose from the higher volume.

Then I got an email - straight from Andrew himself. I hadn't considered that more volume = wayyyyy more use. He took the time out of his life to contact me and let me know that there was a (much) more cost efficient plan for my usage. Who does that? Blown away - Andrew and his team have set the bar prettttty high for service. Other apps, are you listening?

Thanks again for this great, reliable digital download deployer - we use it every day.