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I've been using SkyPilot for a few years now and they are great, I've never had any issues with them!
Customer service is always super helpful as well! (Thanks Sebastjan, Segmedina and Harris for all your help!)
Thank you very much for your positive feedback. We are thrilled to hear that you've been satisfied with our service and that our team, especially Sebastjan and Segmedina, have been able to assist you. We look forward to serving you for many more years to come!
All the best,
Customer Success Team
I would highly recommend this app! Customer service is very responsive to questions even prior to install. Incredibly easy integration that you likely will not need support help even with limited technical experience. Provides file downloads based on storage limits in the app. Provides sellable streaming across multiple product variants in a snap. Literally took less than an hour to read all setup documentation and have first videos working like a charm! Your grandmother could install this app!! (sorry tech savvy grams!)
I create and sell digital machine embroidery designs and cut files, so I need a good download app. I switched to Sky Pilot, on the recommendation of a friend who also uses SP on her site, after my website 'exploded' (in a bad way) while using another company's app. Not only was I able to fix the download issues on my site, but I was able to load over 2000 previous purchases back into my customer's accounts! the UI is super simple to navigate, and tech support is amazing! I should have started off with Sky Pilot 3 years ago, I could have saved myself a ton of hassle over this past weekend. If you sell ANY sort of digital files, you NEED Sky Pilot.
What a nice review! So great to hear you love our app, and it does exactly what you were looking for. It makes us happy that our app brings value for you and your business, and your kind words motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word!
My site hasn't launched yet but I chose Sky Pilot after reading reviews and found too many deal breakers with other apps (like poor customer service and lots of downtime). Overall everything seems pretty simple (even for non-techy people like me). I've sent a couple questions through chat and received a reply immediately with the solutions I needed. Super impressed so far.
Great App! It works seamlessly and brings customers back to my store to get their files. I am using it for paid pdf downloads for a weekly newsletter. Support is always fast and right on. I can time when the pdf's will "disappear", revoke access as needed to customers, and get alerts if someone is sharing a bit too much. Very happy with Sky Pilot. Thanks!
UPDATE 4/19 Now using Sky Pilot to sell ebooks, videos, images etc. Love this app!
ダウンロード販売に利用していますが、大量のアクセスにも対応しており、費用もリーズナブルで満足しています。
今回、ちょっとトラブルがあり、カスタマーサポートに連絡しましたが、素早く、丁寧に対応いただきました。
We use this app to selling digital contents. It is good for huge access but reasonable price.
Recently I have contacted the customer support. He has helped us quickly and completely. I am satisfied enough.
Aww!! 😊 Thank you so much for leaving us a fantastic review. It's awesome to hear that you found our product useful and it was our pleasure to serve you! Your kind words motivate us to keep giving our best.
Have an amazing day,
Customer Success Team
Enjoying this app so far! Simple to use, easy to understand, and it helps our goal of having the best customer experience possible.
Sky pilot is awesome to work with! They deliver our digital downloads flawlessly, and integrate with customer accounts so that our customers can login and see a full list of their past purchases. Our last digital download delivery app could not do this, and it makes for a much better customer experience.
Highly recommend sky pilot if you sell digital downloads.
We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful. Please stay in touch and let us know how we can help you 😊
Wish you the best in your business,
Customer Success Team
Just started using Sky Pilot. Fantastic! Andrew's customer service is prompt and helpful. Can't thank him enough. Great App and would definitely recommend.
Integrated will into my store. It has allowed our store to set up a variety of download combinations very easily. https://www.avoliner.com