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Sky Pilot has been an incredible help to us with delivering music to our customers and it just keeps getting better and better. Sky Pilot has allowed us to deliver files for over 25,000 orders and we have received fantastic support from the Sky Pilot team.
I've just launched my store but so far all of my test transactions have worked flawlessly. I've had a couple of questions throughout the process and Andrew always responds promptly to assist.
Great app and very helpful, quick and friendly customer support. Would definitely recommend to anyone!
It's our pleasure to help in anything we can! We love to see happy merchants, and that's why we give our best to offer not only helpful apps but awesome support too. Thank you for trusting us, and for this amazing review!!
All the best,
Customer Success Team
A wonderful app long over due for shopify! Andrew truly knocked it out of the park with this and is exactly what I spent months and months looking for a way to do, until this came up!
Not only that Andrew was awesome enough to get on the phone and help direct me through some things and special request I had.
Incredible customer service and fantastic product. Actually launching our streaming video store now! :-)
If I could give 10 stars, I would!
I've used quite a few Shopify apps to enhance my online store, but none have come close to the level of service and customization that this app offers. From the moment I installed it, I knew I was in for something special.
The installation process was a breeze, and the user interface is incredibly intuitive. I was able to set up my digital products in no time, making them seamlessly available on my online store. They even have 24/7 support chat which is amazing!
What truly sets this app apart is the exceptional customer support. They're not just responsive; they're proactive. I had a couple of unique challenges related to my digital products, and not only did the team respond to my queries within minutes, but they also took it upon themselves to code new features specifically to meet my needs!
Highly recommend!
Thank you so much for your glowing review! We're over the moon (and stars) with your feedback!
As for your unique challenges, we consider them the spicy salsa to our coding nachos. We relish these opportunities to grow and adapt our app to meet our users' needs. So thank you for spicing up our workday!
Thanks again for making our day with your 10-star enthusiasm!
All the best,
Customer Success Team
The best Digital Downloads App, you can download exactly the same files that you upload they do not shrink them or zip them. Really good support team, they offer really good plans recently, just test them yourself it is free.
Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.
Have a lovely day,
Customer Success Team
Really good so far, Switch from Shopify digital Downloads to sky pilot, jumped on a free 30min call and they set me up and even customised some code for me.
100% recommend if you sell digital products and the products
Hello,
We are thrilled to hear about your positive experience with Sky Pilot! We take pride in offering an effective solution for selling digital products and are especially happy that you found our setup call and code customization services helpful. Your strong recommendation means a lot to us.
Thank you for making the switch from Shopify Digital Downloads to Sky Pilot. We promise to keep doing our best to ensure you're met with top-notch service.
We value your feedback and encouraging words. Remember, if you have any other needs or questions in the future, we're always here for you.
Regards,
Shop Circle Team
I recommend it to use.
I have a problem and they book a call with me and we fixed it.
Thank you Alessandro!
We are so glad you had a good experience with our Sky Pilot App and were able to resolve your issue quickly. We strive to provide our customers with the best possible experience and appreciate your kind words!
All the best with your business,
Customer Success Team
Day 1 of using Sky Pilot and received exceptional and fast customer service in helping me to customise my set up. Very happy so far. Everything appears to be working and looking forward to launching.
This app is very helpful. We sell digital products and it makes it possible for our customers to access their files via the Shopify store, eliminating the need for a duplicative CRM.
The best part about this APP? The service team. They are FANTASTIC. They really helped us get this store up quickly. And their manner of dealing with clients were top rate. I only hope our customer service team can operate at their level one day.
Thanks so much for the great review of the app and your amazing words about our service team! Glad to hear that our support team went the extra mile.
Should you need any help, feel free to reach us back 😊
All the best with your business and your customer service team too!
Kind regards,
Customer Success Team