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The support is UNREAL!! Great service and a great tool for any shopify store delivering digital prodcuts.
Hello,
We're thrilled to hear about your positive experience with our support team and how Sky Pilot is benefiting your Shopify store! Your kind words truly illuminate our commitment to providing top-tier service to all our users.
Please know, that we are continually working on refining and enhancing our tool based on the experiences and needs of our users like you. Your praises are a testament to our collective efforts.
Thank you so much for taking the time to leave us this wonderful 5-star review. We appreciate your support and look forward to continuing to serve your digital product delivery needs!
Best Wishes,
Shop Circle Team
Outstanding level of service provided by the team at sky pilot. Answered my extended list of questions and helped my customize everything to suit my store. brilliant team and a brilliant product
Hello! Your warm words mean a lot to us at Shop Circle. We are thankful for your high praise about our Sky Pilot service and we're pleased to hear that our team was able to assist you with your customizations, as well as answer all your queries.
We believe in providing our customers with the utmost care and attention, and your feedback affirms the hard work our team puts in every day. Do not hesitate to ask if you have further queries or need more assistance down the line. Your satisfaction is our motivation!
Thanks again for your stellar review and we look forward to continuing to serve you.
Sincerely,
The Shop Circle Team
I am so pleased with Sky Pilot! I am not tech savvy AT ALL and working with Shopify and Sky Pilot to download and get my digital product up and running was very smooth. I had a theme issue and Andrew took care of it! Great customer service and an easy and reliable app!
Perchè è facile ed intuitiva
Thank you for taking the time to leave us your feedback. We value all customer feedback and appreciate your input. We will use your feedback to help us make improvements and continue to provide a product that you can enjoy. We hope you will continue to enjoy our app!
All the best,
Customer Success Team
Great app and customer service! I was using another app for sending digital files beforehand but I switched to Sky Pilot because the interface and user experience is much better, and with my current needs I don't think any other app can beat the price (I'm on the starter plan).
I'm giving 5 stars because I have had a really good experience with Sky Pilot - HOWEVER I would have liked to be able to sort my uploaded files into folders before attaching them to the products in my store. I sell digital sewing patterns for women, and for each design I have 1-2 style choices as well as 7 size categories (so up to 14 different categories of files for 1 product). So it's a bit of headache to match the right files with the right sub-product etc when you can't group the files in folders. BUT I have searched the marked for apps that can do this and it seems no app is offering this service anyway...
Thank you so much for your kind words and feedback!! We really appreciate you taking the time to share your experience with us.
We're happy to hear you're having a fantastic time with us as we do our best to help you with anything you need! And don't forget, our support team is always happy to help 24/7.
Have a lovely day,
Customer Success Team
Awesome personal, especially Muaza.
She helped with all my questions and she was very polite.
Thank you so much for your amazing feedback!
We strive to provide the best customer service and we're thrilled to hear that Muaza was able to assist you and make your experience with Sky Pilot - Digital Downloads a positive one. Your kind words mean a lot to us. We'll make sure to pass your compliments on to her.
Remember, if you need any further assistance, our team will be more than happy to help. Your feedback is greatly appreciated and helps us to further improve and deliver top-notch service to our customers.
Best Regards,
The Shop Circle Team
Easy integration and awesome customer support
Thanks so much for the five-star rating and for your kind words about our easy integration and customer support, we truly appreciate it. It's our main priority to provide effective solutions and support to our users and we are glad to hear that we are delivering on that promise.
We always strive to make our users' experience with the Sky Pilot - Digital Downloads as seamless as possible. Your positive feedback greatly motivates us to continue enhancing our app and providing awesome support.
If you have any more suggestions or if there's anything else we can assist you with in the future, please feel free to share.
Best Regards,
The Shop Circle team
I never normally write reviews but felt I had to in this occasion as the quality of this product and exceptional level of service are worthy of note! I experimented with just about every digital download app on Shopify and SkyPilot beat them all by a mile for ease of use and excellent functionality. A really well thought out product which is back up by helpful (and speedy) customer service. Highly recommended - don't waste your time using anything else to deliver digital downloads on your Shopify store!
Had to write a review for the amazing experience with Sky Pilot and the team!! Had a great onboarding call with Alessandro to answer all my questions and migrated instantly from my old digital downloads app. Customer support is incredible and the app itself is the most solid in the market. If you are looking for a stable, highly customizable app to deliver your digital products this is it.
Hello,
We're elated to hear that you're finding our Sky Pilot app to be solid and beneficial for your business! It is wonderful to know that your onboarding process with Alessandro went smoothly, and he was able to address all your inquiries. We strive to deliver unbeatable customer support, and your words of appreciation truly make our day.
We agree, Sky Pilot is an optimal tool for delivering customizable digital products effectively. Your positive review just confirms that we're on the right path. Feedback like yours motivates us to keep doing our best.
Thank you for your amazing 5-star review. We look forward to continuing to serve you.
Best,
The Shop Circle Team
I recently had the pleasure of using SkyPilot, and I must say it has exceeded my expectations in every way. Not only does the app offer a fantastic range of features, but the customer support provided by Alessandro is nothing short of exceptionalI have done an online meeting with the app representatives and they have guided me step by step through the app setup. Furthermore, they have recorded the setup process and sent it to me so I can always come back to it and figure out the next step of
Thank you for your positive review! We are so glad that you had such a great experience with SkyPilot, from the features of the application to the fantastic customer service provided by Alessandro and Emira. It is our mission to make sure that everyone feels supported and confident in using our app and we are delighted that you had such a successful meeting with us. Thank you so much again for taking the time to share your experience with us!
All the best,
Customer Success Team