Recensies (359)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
16 december 2019

We needed an app to deliver our digital magazine, both as a standalone product and as a subscription. We tried working with SendOwl (who would not jump on the phone with us) and hit a brick wall. But Andrew from Sky Pilot walked us through the setup and specific workflow we needed. For both the quality of app and customer service we give this an astounding 5-stars. Bravo!

Pastry Arts Magazine
Verenigde Staten
2 maanden gebruiken de app
31 januari 2018

I am so pleased with Sky Pilot! I am not tech savvy AT ALL and working with Shopify and Sky Pilot to download and get my digital product up and running was very smooth. I had a theme issue and Andrew took care of it! Great customer service and an easy and reliable app!

Tough Love Tarot
Verenigde Staten
2 maanden gebruiken de app
1 oktober 2023

Perchè è facile ed intuitiva

Personalized1926
Italië
Ongeveer 2 maanden gebruiken de app
Sky Pilot heeft geantwoord 2 oktober 2023

Thank you for taking the time to leave us your feedback. We value all customer feedback and appreciate your input. We will use your feedback to help us make improvements and continue to provide a product that you can enjoy. We hope you will continue to enjoy our app!

All the best,
Customer Success Team

30 juni 2023

Great app and customer service! I was using another app for sending digital files beforehand but I switched to Sky Pilot because the interface and user experience is much better, and with my current needs I don't think any other app can beat the price (I'm on the starter plan).

I'm giving 5 stars because I have had a really good experience with Sky Pilot - HOWEVER I would have liked to be able to sort my uploaded files into folders before attaching them to the products in my store. I sell digital sewing patterns for women, and for each design I have 1-2 style choices as well as 7 size categories (so up to 14 different categories of files for 1 product). So it's a bit of headache to match the right files with the right sub-product etc when you can't group the files in folders. BUT I have searched the marked for apps that can do this and it seems no app is offering this service anyway...

beklaedt.com
Denemarken
Ongeveer 2 maanden gebruiken de app
Sky Pilot heeft geantwoord 3 juli 2023

Thank you so much for your kind words and feedback!! We really appreciate you taking the time to share your experience with us.

We're happy to hear you're having a fantastic time with us as we do our best to help you with anything you need! And don't forget, our support team is always happy to help 24/7.

Have a lovely day,
Customer Success Team

22 januari 2015

I never normally write reviews but felt I had to in this occasion as the quality of this product and exceptional level of service are worthy of note! I experimented with just about every digital download app on Shopify and SkyPilot beat them all by a mile for ease of use and excellent functionality. A really well thought out product which is back up by helpful (and speedy) customer service. Highly recommended - don't waste your time using anything else to deliver digital downloads on your Shopify store!

My Local Postcode
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
18 juli 2023

I recently had the pleasure of using SkyPilot, and I must say it has exceeded my expectations in every way. Not only does the app offer a fantastic range of features, but the customer support provided by Alessandro is nothing short of exceptionalI have done an online meeting with the app representatives and they have guided me step by step through the app setup. Furthermore, they have recorded the setup process and sent it to me so I can always come back to it and figure out the next step of

universalwallart
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Sky Pilot heeft geantwoord 19 juli 2023

Thank you for your positive review! We are so glad that you had such a great experience with SkyPilot, from the features of the application to the fantastic customer service provided by Alessandro and Emira. It is our mission to make sure that everyone feels supported and confident in using our app and we are delighted that you had such a successful meeting with us. Thank you so much again for taking the time to share your experience with us!

All the best,
Customer Success Team

26 november 2023

The user experience is great and easy-to-use. Nitesh from the support team solve my problem when I use this app. Appreciate it.

Freebble
Taiwan
Ongeveer een maand gebruiken de app
Sky Pilot heeft geantwoord 29 november 2023

Hello!
Thank you for your kind words and for giving us a 5-star rating!

We're thrilled to hear that you found our user experience great and easy-to-use. It's wonderful to know that Nitesh from our support team was able to help resolve your issue. Your compliment will certainly be passed on to him.

If you have any more insights to share or need further assistance, we're just one message away. Thanks once again for your valuable input.

Best Regards,
Shop Circle Team

Bewerkt 7 maart 2018

Andrew rocks. Plain and simple. The support here is the best I've ever had from a Shopify app. Thanks!

www.PeacefulProductionsStudio.com

Peaceful Productions Studio
Verenigde Staten
Ongeveer een maand gebruiken de app
15 juni 2023

We are going live with this app today and have been impressed by the incredibly helpful and responsive support team. They helped us simplify our transition and always respond quickly with clear answers. We are confident that if we do run into any issues as we start selling our digital products with Sky Pilot the competent and friendly support staff will be able to help us right away. Highly recommend this app!

A big thank you to the staff who worked with us so far, and a very happy birthday to Sebastjan!

amirisu
Japan
Ongeveer een maand gebruiken de app
Sky Pilot heeft geantwoord 16 juni 2023

Thank you for choosing us. Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Always at your service! And...Last but not least, happy birthday to our wonderful Sebastjan 🎉

Have a lovely day,
Customer Success Team

12 september 2023

Ottimo servizio di assistenza, rapidissimo ed estremamente efficace nel risolvere qualsiasi problematica si sia presentata.

L'Arte del Successo
Zwitserland
Ongeveer een maand gebruiken de app
Sky Pilot heeft geantwoord 14 september 2023

Thank you for taking the time to rate our app!

We appreciate all feedback and take it seriously in order to create a better experience for our users. We are so glad that you found value in our product and thank you for sharing your support with us.

Thank you for being a valued part of our community!

All the best,
Customer Success Team