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I never normally write reviews but felt I had to in this occasion as the quality of this product and exceptional level of service are worthy of note! I experimented with just about every digital download app on Shopify and SkyPilot beat them all by a mile for ease of use and excellent functionality. A really well thought out product which is back up by helpful (and speedy) customer service. Highly recommended - don't waste your time using anything else to deliver digital downloads on your Shopify store!
I am glad that I selected Sky Pilot. Support email replies always within a day and super helpful. Vimeo integration makes streaming videos for our customers @ winktolearn.com alot easier.
Great job! Keep it up!
Hann
Director
I recently had the pleasure of using SkyPilot, and I must say it has exceeded my expectations in every way. Not only does the app offer a fantastic range of features, but the customer support provided by Alessandro is nothing short of exceptionalI have done an online meeting with the app representatives and they have guided me step by step through the app setup. Furthermore, they have recorded the setup process and sent it to me so I can always come back to it and figure out the next step of
Thank you for your positive review! We are so glad that you had such a great experience with SkyPilot, from the features of the application to the fantastic customer service provided by Alessandro and Emira. It is our mission to make sure that everyone feels supported and confident in using our app and we are delighted that you had such a successful meeting with us. Thank you so much again for taking the time to share your experience with us!
All the best,
Customer Success Team
The user experience is great and easy-to-use. Nitesh from the support team solve my problem when I use this app. Appreciate it.
Hello!
Thank you for your kind words and for giving us a 5-star rating!
We're thrilled to hear that you found our user experience great and easy-to-use. It's wonderful to know that Nitesh from our support team was able to help resolve your issue. Your compliment will certainly be passed on to him.
If you have any more insights to share or need further assistance, we're just one message away. Thanks once again for your valuable input.
Best Regards,
Shop Circle Team
Andrew rocks. Plain and simple. The support here is the best I've ever had from a Shopify app. Thanks!
www.PeacefulProductionsStudio.com
We are going live with this app today and have been impressed by the incredibly helpful and responsive support team. They helped us simplify our transition and always respond quickly with clear answers. We are confident that if we do run into any issues as we start selling our digital products with Sky Pilot the competent and friendly support staff will be able to help us right away. Highly recommend this app!
A big thank you to the staff who worked with us so far, and a very happy birthday to Sebastjan!
Thank you for choosing us. Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Always at your service! And...Last but not least, happy birthday to our wonderful Sebastjan 🎉
Have a lovely day,
Customer Success Team
Ottimo servizio di assistenza, rapidissimo ed estremamente efficace nel risolvere qualsiasi problematica si sia presentata.
Thank you for taking the time to rate our app!
We appreciate all feedback and take it seriously in order to create a better experience for our users. We are so glad that you found value in our product and thank you for sharing your support with us.
Thank you for being a valued part of our community!
All the best,
Customer Success Team
Brilliant app, will deliver streaming tutorial videos perfectly to our customers as www.DrAlexander.com
Amazing App! Fire Sale Approved!
This is a great app for video-on-demand through its easy-to-use Vimeo integration. We were able to integrate it smoothly and it saved us money and headaches.