Avaliações (364)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
15 de novembro de 2024

Nice customer support

Unearthed Samples
Alemanha
About 12 hours usando a aplicação
Questão respondida por Sky Pilot 22 de novembro de 2024

Hello,

We're thrilled to hear that you had a great experience with our customer support at Shop Circle! We work hard to provide the best service possible, and your words mean a lot to us!

We look forward to serving you further!

If there is anything else that we can do for you, please let us know!

Best,
The Shop Circle Team

24 de junho de 2024

I just started using the app, and Nitesh has been extremely helpful and prompt to support any questions I have asked. Testing out the app, and the test order and email fulfilment worked really well. Happy with the app and the service, so far.

Financial Content Hub
Austrália
2 months usando a aplicação
Questão respondida por Sky Pilot 3 de julho de 2024

Hi there,

We're thrilled to hear that you enjoyed our customer service!

We always strive to provide detailed responses in a timely manner to support our valued customers like you, so it's heartening to see that our efforts made a positive impact on your experience with our app!

We appreciate you taking the time to leave us a 5-star rating, thank you, and if there is anything else that we can do for you, please let us know!

All the best!

11 de setembro de 2024

Service client très réactif et de qualité, l'application est très simple d'utilisation !

MASSIMO VISUALS
França
3 days usando a aplicação
Questão respondida por Sky Pilot 18 de setembro de 2024

Hey there,

Thank you so much for your great feedback! We are delighted to hear that you found our app easy to use and that our customer service team was able to assist you quickly!

Your feedback means a lot to us and encourages us to work even harder to provide the best service possible. Thanks again!

Regards,
The Shop Circle Team

7 de agosto de 2024

I just started, and so far I'm happy; the support team is good.

AinVaresArt
Estónia
About 24 hours usando a aplicação
Questão respondida por Sky Pilot 12 de agosto de 2024

Hey there,

Thank you so much for your kind words!

We're thrilled to hear you're happy with your experience so far, and please note that our support team is always here to help!

If there is anything else that we can do for you, please let us know!

Cheers!

26 de julho de 2024

App, welche die Anforderungen an den Verkauf von digitalen Artikel sehr gut erfüllt. Die Verknüpfung der Dateien ist kinderleicht zu handhaben. Das Dashboard ist sehr informativ. Die Kunden haben die Möglichkeit Ihre Dateien über einen Linkbutton in einer separaten Email von Sky Pilot oder auch in direkt in der Auftragsbestätigung von Shopify zu erhalten. Ausserdem sind die Dateien auch im Kundenkonto jederzeit für den Download bereit. Leider ist die Emailvorlage von Sky Pilot nicht in verschiedenen Sprachen einzurichten. Aber mit dem Integrieren des Buttons in die Vorlage von Shopify ist das Problem gelöst. Zum Anpassen hat uns der Support von Sky Pilot schnell und kompetent geholfen. Wir können die App sehr empfehlen.

Jollyknits
Suíça
3 months usando a aplicação
Questão respondida por Sky Pilot 30 de julho de 2024

Hello there,

Thank you for your detailed review!

We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options!

We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration!

Your recommendation means a lot to us!

If there is anything else that we can do for you, please let us know!

All the best!

16 de abril de 2024

We switched from a custom app we had made a few years ago to Sky Pilot and are very happy. The transition has been painless thanks to the amazing customer service. Questions are always answered on the same day, often within minutes. Anything that was beyond our technological knowledge was done by the Sky Pilot developers themselves at no extra charge.

Truly amazing.

Reasons we switched to Sky Pilot:
needed something that would automatically update
better interface
easier access to links
cost competitive
more options

JKD Unlimited
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Sky Pilot 22 de abril de 2024

Hello! Wow, your feedback has really brightened our day. We're thrilled to hear you had such a smooth transition to Sky Pilot and that you appreciate our customer service - we always aim to respond as quickly and efficiently as possible.

We're also extremely pleased to hear that Sky Pilot has met the needs you were seeking - automatic updates, improved interface, easier access to links, competitive cost, and an overall increase in options. We made a promise of making our app user friendly and we’re glad that we've managed to fulfill that for you.

Your positive feedback inspires us to continue working hard to ensure the quality service that you - and all our valued clients - deserve. Your review just made our day even brighter!

Stay tuned for more updates. Remember, our team is always here ready to help. Thanks for choosing Sky Pilot.

Best wishes,
The Shop Circle team.

9 de julho de 2024

Booked a call with Nejla, he was super nice and answered all my questions. Great stuff!

Louvre
Canadá
About 2 months usando a aplicação
Questão respondida por Sky Pilot 15 de julho de 2024

Hi there,

We're so glad to hear that you had a wonderful experience with Nejla! It always makes us happy to know that our team is able to effectively answer all your queries. Your kind words mean a lot to us, and we will be sure to pass along your compliments!

Stay in touch and let us know if ever we can be of further assistance! Your feedback is very important to us!

Cheers!

Editado a 21 de novembro de 2024

Easy to upload books and see sales if you have any. They are very helpful and support is always on point and quick. I really like this software. I would not use any other!

TheraMerch
Estados Unidos
8 months usando a aplicação
Questão respondida por Sky Pilot 27 de maio de 2024

Hi there,

We're so thrilled to hear that you've found our app easy to use, especially with uploading books and tracking sales. Your positive experience means a lot to us!

We appreciate your support and remember, if there's anything we can do to assist you further, please don't hesitate to get in touch!

Warm regards!

30 de setembro de 2024

Best app for PDF or E-Books. Thank You Kenan for helping me, absolute legend

Nothora
Canadá
About 1 hour usando a aplicação
Questão respondida por Sky Pilot 6 de outubro de 2024

Hi there,

We're absolutely thrilled to hear that you are loving and using our app for your PDFs and e-Books - taking out time to share such a positive review made our day!

Your kind words about Kenan truly mean a lot; we'll make sure to share your comments with him, and we're certain it will bring a smile to his face just as it did ours!

Remember, we're always here to assist you whenever you need us!

Best,
The Shop Circle Team

2 de março de 2024

I used Skypilot for over 8 years. They are amazing to work with. I never had one single issue with a digital product going through. Every purchase was seamless. Every client easily got their product. I highly recomend Sky Pilot for transferring any digital product. Easy and great price!

Amanda Love
Estados Unidos
Almost 8 years usando a aplicação
Questão respondida por Sky Pilot 13 de março de 2024

Hi,

Thank you so much for your wonderful review; we are thrilled to hear about your positive experience using Sky Pilot for over 8 years!

Your satisfaction with our service and the seamlessness of every purchase really makes our day!

Remember, your feedback plays a significant role in our ongoing effort to offer the best service possible!

Thanks again,
The Shop Circle Team