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Very useful app that allowed me to fix a problem I was having with Shopify.
God bless Nitesh and the help he gave, I was seriously struggling to figure out what's what, and with his help as well as my son's, they figured out exactly what to do and solved a pretty big problem I was having right before the day of my page's big promotion!
Hello,
We're thrilled to know that Sky Pilot - Digital Downloads could be of great help to you! It's always our goal to optimize your experience with Shopify and solve issues efficiently. It sounds like Nitesh and your son were able to do just that.
We'll definitely forward your lovely words to Nitesh. He'll be delighted to hear how much you appreciated his assistance. We're especially pleased to know that they were able to solve your problem in time for your page's big promotion.
Thank you for taking the time to shar your experience with us. Your feedback keeps us motivated to deliver the best service possible. Enjoy using Sky Pilot - Digital Downloads and all the best for your big promotion!
Best regards,
The Shop Circle Team
nitesh was very helpful
Hi there,
We're thrilled to hear that you found our team member Nitesh to be very helpful! Your 5-star rating is much appreciated!
We always strive to provide our customers with the best possible service, and we're glad to know we hit the mark with you!
Thanks once again for your kind words – they mean the world to us!
Cheers!
Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links.
Good customer service, has helped me iron out small graphical issues quickly.
Hi there,
We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links.
Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day.
We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better.
Kind regards,
The Shop Circle team
Well, Sky Pilot is exactly what i needed for a special kind of products. Didn't know it before and asked the Support-Team who gives a quick response with simple informations. The automation is fast done and works properly. We sell E-Books and want it to fully pre-paid before send a download-link. No problem for this app. Thanks to let things be easier for the seller. Clients can find the order in their login too and click the file again. Nice gadget!
Hi there,
We're so glad to hear that Sky Pilot has met all your needs! It's fantastic to know that our app has made selling E-books and sharing download links a simpler process for you. Your satisfaction is our utmost priority.
We're also thrilled to hear that the fast response and simple information from our support team aided in your smooth experience.
Thank you for sharing your positive experience. You've given us reason to celebrate. Your feedback underscores the importance and value of providing secure, easy-to-use digital downloads for our clients.
Best wishes,
The Shop Circle Team
It's very simple to use, with no complicated steps. It's also very fast to download the digital products. I am very satisfied.
Hello,
Thank you so much for the 5-star review! We always aim to provide the best possible experience for our users, and it's wonderful to know that we achieved that with you!
Your feedback plays a significant role in our ongoing effort to improve our app, and please, if you need anything, do not hesitate to reach out again!
Cheers!
Great customer service. I ran into a few bumps and used their chat feature. Tarik was so helpful and walked me through troubleshooting to find a solution.
Hello,
We're so pleased to hear that you had a positive experience with our customer service and that Tarik was able to assist you. We strive to provide exceptional support and it's wonderful to hear that we hit the mark here. We truly thank you for your 5-star rating and for taking the time to share your experience.
Understanding that customer service is a key part of your user experience only motivates us to continue our efforts in providing exemplary support for our users. Remember, we're always here to offer help whenever you need it.
Thanks once more for choosing Sky Pilot - Digital Downloads. Your feedback is deeply appreciated!
Best regards,
The Shop Circle Team
Customer service is impeccable! Highly recommend- they really go beyond to help your specific need, even if it's an automation etc. that the app doesn't provide yet, they help you manually from their end.
Thank you so much for your positive review! We're thrilled to hear that our customer service team was able to go above and beyond to assist with your specific needs, even in the context of automation. Customer satisfaction is a priority for us, so it's fantastic to learn that this was reflected in your experience.
Please know that we're always here to help and are constantly working on upgrading our app to better cater to our customers' needs. Your high recommendation truly matters to us.
Thanks again for taking the time to leave us a review, and for supporting Sky Pilot
Best wishes,
The Shop Circle Team
Awesome support, answer very quickly and thoroughly. Lots of easy integrations to get set up with a download button.
Hi there!
Thank you so much for your 5-star review! We're thrilled that you found our support to be awesome and responsive. Your positive words about our quick response times and easy integrations make all our efforts worthwhile!
Should you need anything else, do not hesitate to reach out at any point!
Thank you!
This app has been a big help for selling my eBooks with ease. The platform is easy to navigate and the team is responsive, quick, and helpful! Thank you Sky Pilot for taking away some of the headache that comes with running a business!
Hello, we're thrilled to know that our Sky Pilot - Digital Downloads app has been pivotal in easing your eBook selling process.
Your kind words about our easy-to-use platform and our responsive team have truly made our day. It's awesome to hear that we've been able to alleviate some of the business-related stresses.
Remember, we're here for you whenever you need assistance. Your feedback plays a crucial role in helping us make your experience better each time you use our app.
Thank you once more for your support and 5-star review!
Best regards,
The Shop Circle Team
Fantastic experience working with not just their app but the team at Sky Pilot. Easy to use app with great features and when I had a question and an issue several members of the team stepped in to make sure it was addressed promptly. Highly recommend their app!
Thank you so much for your terrific review!
We are thrilled to hear that your experience with the Sky Pilot app and our team has been fantastic. It’s great to know that you found our app easy to use with its beneficial features and were satisfied with our team's prompt response to your question and issue. Your recommendation highly motivates us to continue providing the best service we can.
If you ever need further assistance, please know that our support team is always available. Your feedback plays a crucial role in helping us maintain the quality of our service.
Best regards,
The Shop Circle Team