Sky Pilot ‑ Digital Downloads
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Not happy overall, the adding of files is great and easy but the emails go to customer's spam.
You need a tutorial video. I am not available for the times for onboarding call
Hey there,
Thank you for your feedback.
Yesterday, we sent you an email to arrange an alternative time for your onboarding call. As noted on our website, if the available slots don’t work for you, you can always reach out to us via email and we’ll be happy to set up a time that fits your schedule.
We’d love the opportunity to make this a better experience for you and hopefully earn a 5-star rating—please don’t hesitate to get in touch so we can help!
Best,
Shop Circle Team
Hello there,
Thank you for your feedback.
We’re sorry to hear you had trouble with our app and that our support didn’t meet your expectations.
We did reach out privately via email to offer further assistance but didn’t hear back from you.
If you’re still experiencing issues, we’d be happy to help resolve them—please feel free to reply to our email or reach out again at any time.
Thank you,
The Shop Circle Team
