TikTok Shop Connector — SPL

These guys are unbelievably good.

We needed a specific attribute from TTS to be copied over to the Shopify order, and the whole process was way above my expectations.

I was expecting to be directed to a "wish list" page, and wait for people to vote on that, as many other developers do, but instead, they accommodated this specific request within the hour.

As far as the app itself, it works without any issues too. What's key here, too, is that unlike the native connector from Shopify, it is not region-bound. That is a huge limitation of the native connector, especially in the US region.

Amazing support and a great application for TikTok Shop integration! I love how simple and user-friendly it is.

What really stands out is their customer support! Whenever I’ve had a question or issue, the team has been super responsive and helpful, providing fast solutions and going above and beyond to ensure everything runs smoothly. Highly recommend this app to any e-commerce seller looking to tap into TikTok's massive audience!

Rawail's tech support service on TikTok SPL was exceptional. I would rate the overall support I received from Rawail with 5 stars. She was knowledgeable, friendly, and provided clear solutions. The speed of the support provided was also impressive, deserving a 5-star rating. Rawail's quick response and efficient problem-solving ensured that my issue was resolved promptly. Overall, I am very satisfied with the support experience and would highly recommend Rawail for her outstanding assistance.

The app wasn't working properly at the beginning, so I had to lose time contacting customer support. However, Rawail helped me solve the issue really fast. Great customer support.

This app makes it easy for me to enable my tiktok shop - support team was very helpful

the chat person was absolutely awesome and got me selling in no time.
5 stars Rawail

This started off so good: Love the interface and the AI mapping function!

But there were a number of issues and customer service was way too slow and unresponsive. The main issue was that it kept feeding through old TikTok orders on a daily basis (very old ones, that had already been fulfilled and completed). We had to nag to get help and most issues remained unresolved and even unacknowledged.

Working with Alex was great. He was very responsive and timely. The work was on point and he was very detailed.

I will definitely recommend him and his company.

This app works better than others that I tried and the support is excellent. I recommend giving this app a chance.