TikTok Shop Connector — SPL
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Didn't work properly and unfortunately we didn't receive any replies from the team.
Arranged 2 calls, both not attending.
Try to connect to live chat multiple times, which is never live. Never able to connect anyone
Support is non exist.
Will move on to other company which offer the same function but with better service.
Hi, We sincerely apologize for the inconvenience caused by our unavailability during the period from October 27th to 31st, which was clearly marked in our app banner. Our support team was on a scheduled holiday, and we regret that this affected your experience.
We're committed to providing reliable support and are here to assist you now. If there’s anything specific you still need help with, please don’t hesitate to reach out—we’re fully operational and ready to address any concerns you have. Thank you for giving us the chance to improve, and we hope to restore your confidence in our service.
At first this app and their support were great. After becoming a paid member it fell apart. The app stopped working. Inventory stopped being synced. Orders stopped being synced. It was a nightmare. I was selling variants I didn't have in stock. . . I tried to work with them for a few months and every time they assured me it would work after giving me some generic response. They did not take the time to meet with me or try to help with the issue. I deleted and asked for a refund. . . and radio silence :) I suggest another app with better support.
Thank you so much for your honest review. If there is anything we can do, don't hesitate to reach out to one of our product experts.