Connettore del negozio TikTok
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Rawail's tech support service on TikTok SPL was exceptional. I would rate the overall support I received from Rawail with 5 stars. She was knowledgeable, friendly, and provided clear solutions. The speed of the support provided was also impressive, deserving a 5-star rating. Rawail's quick response and efficient problem-solving ensured that my issue was resolved promptly. Overall, I am very satisfied with the support experience and would highly recommend Rawail for her outstanding assistance.
This started off so good: Love the interface and the AI mapping function!
But there were a number of issues and customer service was way too slow and unresponsive. The main issue was that it kept feeding through old TikTok orders on a daily basis (very old ones, that had already been fulfilled and completed). We had to nag to get help and most issues remained unresolved and even unacknowledged.
We truly appreciate your feedback and wanted to reach out with an update. The issue with old TikTok orders syncing has now been fully resolved, and we’ve also made improvements to our customer support responsiveness.
We’d love for you to give our app another try! If you’re open to rejoining, we’re happy to assist with anything you need to ensure a smooth experience this time around. Please let us know if there’s anything we can do to make the transition easier for you.
Looking forward to welcoming you back!
Didn't work properly and unfortunately we didn't receive any replies from the team.
I received more help than I anticipated. Zara was exceptional during our video call and I greatly appreciate the support I received.
Thank you for your amazing review! We strive to make the Shopify x TikTok Shop integration seamless and are constantly upgrading our product with new features.
I was fortunate to have Zara assist me while getting started with SPL. Her knowledge of the Tiktok platform and SPL features was impressive and she patiently walked me through the process.
Thank you for sharing your experience! 😊 We're thrilled to hear Zara's expertise and patience made getting started with SPL a smooth process. We're always here to support your journey! 🚀✨
The SPL app offers outstanding TikTok integration and an intuitive interface. It simplifies Store management and is backed by exceptional customer service, particularly from Anna. I highly recommend it for a streamlined e-commerce experience.
Thank you for your amazing feedback! 🌟 We're delighted to hear you're enjoying the app's features and that Anna provided exceptional support. We're here to keep your e-commerce experience seamless! 🚀😊
I initially doubted I could find an affordable tool with premium features, but SPL exceeded my expectations!
Thank you for your kind words! 🌟 We're thrilled SPL exceeded your expectations by delivering premium features at an affordable price. Your success means everything to us! 🚀😊
I had an issue syncing a product, and I couldn’t figure it out. The SPL team was super helpful and went above and beyond to solve the problem. Nayyab walked me through the process step by step, and the customer service was exceptional. I felt like they genuinely cared about helping me. I highly recommend SPL for syncing products and managing inventory.
Thank you for your amazing review! We strive to make the Shopify x TikTok Shop integration seamless and are constantly upgrading our product with new features.
I truly appreciated Zara’s effort in understanding my specific needs and providing tailored recommendations. She thoughtfully addressed every question I had, making me feel valued as a customer. Thanks to her exceptional support, I’m excited to grow my business with SPL!
Thank you for your amazing review! We strive to make the Shopify x TikTok Shop integration seamless and are constantly upgrading our product with new features.
Support for SPL is very helpful. Zara was especially responsive and clear in her assistance.
Thank you for your amazing review! We strive to make the Shopify x TikTok Shop integration seamless and are constantly upgrading our product with new features.