TikTok Shop Integration — SPL

I just wanted to take a moment to thank David and the SPL TikTok Shop support team for their outstanding help and professionalism. Every interaction was smooth, friendly, and genuinely supportive, it’s rare to see such dedication to customer satisfaction. David’s kindness and quick responses made my experience incredibly pleasant and helped brighten my day. I truly appreciate the care and attention he put into every detail

good so far

David was cool!

its great

I had some initial teething issues with integration with Shopify due to a degree of duplication with the main Tiktok app. I had a wait a little, but the team then engaged well to help me resolve the issues. The skus seem to be pulling through well into Tiktok Shop and we've successfully processed a handful of sales. I like the dashboard that's simple and easy to understand, albeit with a couple of small glitches that were rapidly resolved by the team.
We're effectively running this now in 'trial' mode while we pressure-test the system and start to advertise on Tiktok - holding back on the 5th star until we see that it all works seamlessly with a larger number of orders!

Buena y fácil de usar. El único problema que tengo es que sólo te deja hacer sincronización de productos con Tiktokk en "bulk" si quieres desvincular o hacer cualquier otra acción, esa se tiene que hacer una por una. En mi tienda tenemos más de 5,000 productos y estar subiendo de 50 en 50 es un poco tedioso. Pero la aplicación funciona bien.

The app wasn't working properly at the beginning, so I had to lose time contacting customer support. However, Rawail helped me solve the issue really fast. Great customer support.

Gute einführung

Arshia　ありがとう。

DEAR ARSHIA, THANK YOU FOR YOU SUPPORT.