Arvostelut (615)
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Luokituksen mukaan
App install was easy and seamless and the support team is beyond helpful. They're quick to respond, accommodating, and very knowledgeable if you're in need of customization. Highly recommend!
Thanks a ton, team eCreamery! We look forward to helping again in future with any asks to help grow your business.
-Team TCC
Had some issues with subscription products not appearing correctly in the cart. But the Slide Cart support was quick and happy to help me out and resolved the issues with some coding in just a few hours. Very happy, I strongly recommend this app!
Hey Ovano.no,
Thanks so much for the review!
We're thrilled to be able to help your business :)
Warm regards,
Richard
Customer Success
DO NOT DOWNLOAD! If you want to get rid of the app IT IS STUCK ON YOUR STORE. It has massively damaged my conversion rate because it blocks the addition of ANY discounts being applied. DO NOT DOWNLOAD
Hi Angelus De Leon Jewelry,
We're sorry to read of this issue with you store.
However this appears to be a Shopify setting, not a Slide Cart issue.
You will need to delete the automatic discount you created under Shopify > Discounts > Automatic Discounts as this was not created by Slide Cart. You can also read more about Shopify Discounts here:
https://help.shopify.com/en/manual/discounts/automatic-discounts
Warm regards,
Richard
We've only started using this app yesterday but we have already seen amazing results with it! Robert was very responsive to answer our enquiries. We had also requested a feature which was not available in the app and we're just blown away by how fast and efficient he is to integrate it for us. Slide Cart has exceeded all our expectations and works like a dream! There's honestly nothing you can fault about it! If you are looking for an upsell app, this is it!
Great app for customizing the cart, including promotional wording and helping upsell. The most standout aspect has been the customer service. When I had an issue making the cart show up on my page, Robert was quick to reply and extremely helpful in solving the problem quickly, while explaining how I can manage/solve this in the future.
Switched to Slide Cart from a competitor app. The app runs much faster than our previous one. However, the real winner is the support team. Quick responses and actually resolved the minor issue that was presented with our theme.
Hey BabyFirst Store,
Thank you so much for taking the time to review our app and support team - we're so pleased to be able to help your business :)
Warm regards,
Richard
Customer Success
Really helpful, especially for difficult to customise themes like 'Sense'. The app support was 10/10 and efficient. Sorted an ajax issue out in under 24 hours.
Hey breeprobiotics,
Thanks so much for taking the time to review our app!
Our 24/7 support team is always standing by to assist you :)
Warm regards,
Richard
As a business we pride ourselves on giving excellent customer service.. but goshhhhhh, these guys are NEXT LEVEL!!!
Im just comma leave it at that! Still kinda mind blown how beautifully I was looked after! Oh, and great app ;)
worst customer service ever, I sent them more than 20 emails reporting issues I needed help with and I got no reply or at most...we are looking into it. The app is okish but not worth the effort. I am really sad because I genuinly wanted to work with them but they absolutly ghosted me. I hope someone in the company will read this review and come back to me offering a solution.
Hell Team EnCaja.mx! Sorry to hear we couldn't meet your expectations. Looks like our team resolved the issue, but we were waiting for your feedback/approval before applying changes on live theme.
No problem - we have dropped you a separate email and can follow up there to resolve any open items ASAP! Again, apologies that this didn't go well earlier.
-Team TCC
Dishonest company practice. They create problems that weren't there. Contacted the support to have one problem fixed (customer unable to use discount code ONLY on mobile) but after giving the support access to the store they decided to remove the laptop discount code(at checkout) as well. These weren't problems that came with the app originally but were created by the Slide Cart team to force stores to use their paid subscription. I understand that all businesses want to make sales but create more problems withholding a default feature for startups isn't the way to go. Will try other apps that are more transparent.
Hi Denny and team Gogonuts,
I’m very sorry to read of your experience here.
You contacted us regarding the discount code box issue in your store and our team responded to confirm that because you are only on our free plan this feature is not included, and therefore you would need to trial our premium plan for 7 days (at no charge to you). Our team also requested further information from you to be able to assist you with this issue, but we haven't heard back from you.
We certainly do not create problems to force you into a paid subscription, and we apologise if that is how it came across.
Our team is standing by to assist you when you are ready.
Warm regards,
Richard
Customer Success