Amp Slide Cart Upsell Drawer

Amp Slide Cart Upsell Drawer

Installeren

Recensies (688)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
    677
  • 1% recensies zijn 4 sterren
    5
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
    4
  • 0% recensies zijn 1 sterren
    2
30 december 2022

Incredibly poor customer service. I send them an email on the 18th and a reminder on the 20th, and I have yet to hear back from them.

Nakama Knives
Nederland
15 dagen gebruiken de app
App HQ Pte. Ltd. heeft geantwoord 30 december 2022

Hello Team Nakama Knives,

Sorry to hear that we couldn't meet your expectations. I can see that Laura from our team did reply to your query and offered a workaround to be applied to your store on the same day. They were waiting for access approval to test the workaround for your query but haven't received it yet.

Assuming the issue is still outstanding - I have separately initiated a thread with your team so that we can provide the best solution we can. Again, apologies for the confusion/delay.

Best,
Anoop
Head of Product, Slide Cart & Cart Upsell - TCC

Bewerkt 13 februari 2022

DO NOT DOWNLOAD! If you want to get rid of the app IT IS STUCK ON YOUR STORE. It has massively damaged my conversion rate because it blocks the addition of ANY discounts being applied. DO NOT DOWNLOAD

Angelus De Leon Jewelry
Verenigde Staten
Ongeveer een maand gebruiken de app
App HQ Pte. Ltd. heeft geantwoord 13 februari 2022

Hi Angelus De Leon Jewelry,
We're sorry to read of this issue with you store.
However this appears to be a Shopify setting, not a Slide Cart issue.
You will need to delete the automatic discount you created under Shopify > Discounts > Automatic Discounts as this was not created by Slide Cart. You can also read more about Shopify Discounts here:
https://help.shopify.com/en/manual/discounts/automatic-discounts
Warm regards,
Richard