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Fantastic timely support. Very responsive and thoughtful in all interactions. I would not hesitate to working with Kevin again.
Thank you!
Schneller Support. Mir konnte sofort geholfen werden und am nächsten Tag stand auch schon das Tracking.
We did a call with them to make sure they wouldn't delete any other tracking or data when installing this. The first thing they did? Delete our datastream and permanently destroy the historical data. Then they tried to lie about it which is even worse. Still no apology.
Hi,
We wanted to apologize for your experience. We try to provide support as quickly and efficiently as possible so customers can get their data into Google Analytics 4 immediately. There was clearly a miscommunication in this case and we should have been clearer about the steps we needed to take while on our call.
As we mentioned via email, deleting the data stream does not delete historical data.The Google documentation is clear about this and we demonstrated it on our own data as well.
However, deleting the data stream does unlink it from Google Ads and Search console. That, in turn, triggers a warning email from Google, which can be confusing. Relinking is a simple process, which we’d be happy to help with.
Please let us know if there is anything we can do to make it right.
Great App ! Super easy to integrate GA4 on any Shopify Store. The server side tracking is also very interesting !!
Thank you so much!
Installation is super easy to follow. No manual inputs required. For that effort, i got more detailed tracking than most other manual ways of implementing GA4. Thanks a lot.
Thank you so much!
Getting my sites set up for GA4 was an absolute breeze with SlideRule Google Analytics 4. If you're struggling to get set up before the GA4 deadline, try this app.
We had a little hiccup with some code, but Kevin was great at fixing the problem right away. Thanks for a great app and great customer service.
Thanks so much! Always happy to help.
so far it was easy and efficient to install, and I hope the rest of the experience goes this well. I usually wait for more reviews before downloading an app but this one was a need for me and solves an issue. give it a try.
Delighted. Very professional, helpful and resolved my issue straight away. Would highly recommend this app. Support was excellent.
Most helpful customer service and app for setting up GA4, highly recommended. All set up in a matter on minutes!
Thanks for the application, working perfectly with my store. Thanks to Kevin who solved my query in no time.
Thank you!