Sling: Scheduling & Time clock , 6 arvostelua
Works well, good service and help.
I loved this app up until needing support. They take 30-40 minutes to reply to a message, thus turning a 10-15 conversation into 2 days!!! literally. I have been trying to get this matter resolved for 2 days. I would like to be refunded for the yearly plan I paid for that is not reflected on my account. I am unable to run my payroll. I have paid in full, but I cannot use the account because their system is glitched. and mysteriously they have no clue how to refund me.
The schedule and cost management on this app is fantastic, however the very basic function of being able to have a team clock in and out on a single device is nearly impossible. Admin and staff can't really be separated leaving inside information such as salaries ect exposed. It seems if you need this app for a single station this may not be the right solution. Customer service is very responsive but will only forward you articles im assuming these are all bots and while logging in its a 50/50 chance that your password will work. I think the hap has a ton of potential but it seems a lot of amazing features were added before making the basic functions.
Sorry to hear you did not find the features of Sling to meet your business needs. If you would like to give Sling another try, we do have a knowledgeable team of Customer Care professionals who would be happy to do what we can to make Sling work for you and your business.
This may be the best app on the Shopify Market! For the cost of this app and how robust and intuitive it is, you should get this app even if you don't need it. I am blown away by how good this app is!
Thank you very much for your opinion! we're doing our best so your experience with Sling app would be the best possible.
Sling has helped us simplify our employee scheduling. Creating shifts is easy and fast, so I am saving many hours each month compared to our previous solution. Employees are happier too, as they are now able to have an impact on their schedule, while I have an eye in the sky, so nothing falls in between the cracks. It's a great solution!
I have worked in Information Technology for more than 20 years and I've seen my fair share of products. It is with that background that I can tell you Sling is a fantastic piece of software. It is intuitive, powerful, and has all of the features I was looking for to develop an interactive schedule. Timesaving templates make it quick and easy to add a shift by type or a week of shifts. New employees get a link and immediately have access to their schedule and reminders. I'm only 2 weeks into using Sling and it has become an essential part of our growing business. I look forward to learning about the other features including the timeclock, blocking time, and swapping shifts.