レビュー (32)

総合評価
3.8
評価レベルごとの件数
  • 評価の44%は5つ星です
  • 評価の13%は4つ星です
  • 評価の16%は3つ星です
  • 評価の3%は2つ星です
  • 評価の25%は1つ星です
2021年10月17日

The app didn't work well for me. How do i remove all the code after it was deleted? I still see the app on my editor.

little flower pet store
アメリカ合衆国
アプリの使用期間:3ヶ月
Smarketlyが返信しました 2021年10月18日

Hey little flower pet store,

We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button.

We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store

2020年9月24日

It seems like if you change your theme, that you lose all the content you've created with this app..

Swift Lifestyles
カナダ
アプリの使用期間:5ヶ月
Smarketlyが返信しました 2020年9月25日

Hey Swift Lifestyes,

We've contacted you previously to the email used in your store.

If you haven't received our email, please send us a message to support@smarketly.com from your store email, we'll be happy to assist you with this matter.

We are looking forward to hearing from you and solve this out.

編集日:2021年9月9日

Deleted the app and the code is still in my theme! It is not good for my site. How do I remove this? It will not let you go past the first screen of setup without opting in to one of their plans. I have not received a direct message. I reinstall the app to get to support. I have given this company collaborators access to my store in order to delete this app and its code.

Ice Blue Jewelry
アメリカ合衆国
アプリの使用期間:17日
Smarketlyが返信しました 2021年9月9日

UPDATE:

​Thank you for approving the access and replying about it here.
We went ahead and removed all the code from the store manually and sent you a direct message (it might be in your spam folder, if you don't see it in the inbox)

Please confirm that everything is good on your store.

---

Hey Ice Blue Jewelry,

Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them.

We'll be happy to assist you with solving this for your store, for this we
have a tool that will remove the code from your theme with a click of a button.

We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store

2021年2月4日

Outstanding customer support. I emailed because the app had an unexpected impact on my product page images. I received a rapid reply and they resolved the problem is less than a day. Extremely impressed. The app is terrific for page building. Happy to have found it.

Easy Paws
イギリス
アプリの使用期間:4日
2020年10月22日

Outstanding experience with the usage of app so far. will recommend to my friends. Thank you so much!

Gym Fitz for Chics
アメリカ合衆国
アプリの使用期間:2日
2020年8月16日

It is all I was looking for...great app
It is all I was looking for...great app
It is all I was looking for...great app

ULTRALON
ペルー
アプリの使用期間:1日
2020年12月9日

I really like this app it has help me to make my page beautiful.
But I recently tried it with Shopify paid Parallax theme and it doesn't work with it. I wanted to use Text plus image block and the text shows under the image. If I'm able to fix this problem I would give them 5 stars.

NookStyle
アメリカ合衆国
アプリの使用期間:9日
Smarketlyが返信しました 2020年12月10日

Hello NookStyle,

Thank you for your feedback!
We will be happy to assist you with making it perfect on your custom theme. We've sent you a request for access and a PM.

Looking forward to hearing from you.

2020年9月13日

Excellent customer service. This app is worth downloading. Can get a lot of value even out of the free version!

silvamarket
イギリス
アプリの使用期間:約5時間
2021年10月23日

Deleted the app and the code is still in my theme... how do I completely delete it as I don't want that in my theme no more.

DWARA LONDON
イギリス
アプリの使用期間:約19時間
Smarketlyが返信しました 2021年10月24日

Hey DWARA LONDON,

We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button.

We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store

2020年9月1日

The app messed up the code in my theme and had to delete them manually. Now my website looks terrible and still haven't got a reply from them.

HOZAI
イギリス
アプリの使用期間:約2時間
Smarketlyが返信しました 2020年9月1日

Hey Hozai,
We'll be happy to assist you with solving this for your store, please send us a message to support@smarketly.com from your store email, so we can take a look directly at this behavior on your store and continue from there.

We are looking forward to hearing from you and solve this out.