TinyIMG: SEO image & Speed , 2.035 recensioni
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What is really important to me is that I can contact a human who actually cares. I haven't been with Tiny for very long but both times I've interacted with someone in the chat they have responded so well. Just now Julia was amazing, actually helping me with something not directly related to seo - an issue with how my site was showing up for me. She was able to show me that what I thought was a huge disaster where only parts of my site were updating is actually a cache issue because she could see all the updates live and I couldn't! I'd been losing sleep over this thinking I would have to rebuild my entire site. I am so impressed that she took the time to talk to me and try to troubleshoot this. This gives me confidence to ask about all aspects of their service whenever I need to. Thanks !
Me encanta esta app, el servicio al cliente es increible y es muy funcional. les recomiendo esta app demasiado.
I love this app, the customer service is amazing and it is very functional. i highly recommend this app.
Exceptional Customer Service and Swift Problem-Solving - A Must-Have App!
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Recently, I encountered a significant issue with my website's meta titles and descriptions not updating correctly. This problem was causing a loss in ranking and an alarming number of search engine warnings. Naturally, I reached out to the TinyIMG support team for assistance.
The responsiveness and expertise of the team, particularly Martin and Julia, were nothing short of impressive. Martin was quick to engage and diligently worked to understand the core of the problem, requesting necessary details like screenshots and error messages. When the issue persisted after initial attempts, Julia stepped in with her expertise, identifying the root cause as a conflict from a previously installed SEO app.
Julia's ability to diagnose and fix the issue, which involved theme code adjustments, was remarkable. Her swift action not only resolved the problem but also restored our website's SEO metadata integrity. Moreover, she provided a handy tool to verify that the metadata was correctly updated, demonstrating their commitment to thorough service.
What truly sets this app apart, however, is the team's dedication to customer service. Their approach was not just about fixing a problem but ensuring that I, as a customer, felt supported and informed throughout the process. The willingness to go above and beyond, coupled with their evident skill set, makes this app an invaluable asset for any Shopify store owner.
The problem-solving prowess, combined with the courteous and professional demeanor of Martin and Julia, has left me thoroughly impressed. I highly recommend TinyIMG to anyone seeking a reliable, user-friendly app with a support team that genuinely cares about your success.
Thank you, TinyIMG team, for your exceptional service and for ensuring my weekend was worry-free!
Excellent app, very easy to setup and has made my website a lot faster. Support team are very quick to help as well.
I'm really happy we made your store a lot faster! Your success is our success!
Julia has been an amazing support, putting up with all my questions and guiding me through any issues. Overall the app has helped me strengthen my sites SEO to some degree as well as with the help of Julia, significantly increasing my stores speed! So grateful for all the help
So impressed with TINY SEO, Simon on customer support was very knowledgable and helped in setting everything up. Only used a day and have already seen an improvement on speed.
Also found some errors which he helped me to rectify.
At first glance seems like a really nice app that saves alot of time and effort.
Had an issue at first but Julia was quick to respond and helped me with a bunch of other stuff aswell!
Insane good service and skills!!
Great Product. Great Support. Thank you
Customer service is excellent -- it's a great & cost-effective way for me, a small biz owner, to manage my own SEO and optimization requirements.