TinyIMG: SEO image & Speed

Julia has been an amazing support, putting up with all my questions and guiding me through any issues. Overall the app has helped me strengthen my sites SEO to some degree as well as with the help of Julia, significantly increasing my stores speed! So grateful for all the help

Been using the pro version for about a week now and our SEO score improved already with 12%. What i am most impressed about is the support. Due to a stupid mistake on our part all files in our store got deleted. There is no way to recover these from Shopify side. Luckily TinyIMG had a backup of all product and collection pictures and reinstalled everything in about an hour of this mishap and we were back up and running. Life savers! Can't recommend enough.

Exceptional Customer Service and Swift Problem-Solving - A Must-Have App!

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Recently, I encountered a significant issue with my website's meta titles and descriptions not updating correctly. This problem was causing a loss in ranking and an alarming number of search engine warnings. Naturally, I reached out to the TinyIMG support team for assistance.

The responsiveness and expertise of the team, particularly Martin and Julia, were nothing short of impressive. Martin was quick to engage and diligently worked to understand the core of the problem, requesting necessary details like screenshots and error messages. When the issue persisted after initial attempts, Julia stepped in with her expertise, identifying the root cause as a conflict from a previously installed SEO app.

Julia's ability to diagnose and fix the issue, which involved theme code adjustments, was remarkable. Her swift action not only resolved the problem but also restored our website's SEO metadata integrity. Moreover, she provided a handy tool to verify that the metadata was correctly updated, demonstrating their commitment to thorough service.

What truly sets this app apart, however, is the team's dedication to customer service. Their approach was not just about fixing a problem but ensuring that I, as a customer, felt supported and informed throughout the process. The willingness to go above and beyond, coupled with their evident skill set, makes this app an invaluable asset for any Shopify store owner.

The problem-solving prowess, combined with the courteous and professional demeanor of Martin and Julia, has left me thoroughly impressed. I highly recommend TinyIMG to anyone seeking a reliable, user-friendly app with a support team that genuinely cares about your success.

Thank you, TinyIMG team, for your exceptional service and for ensuring my weekend was worry-free!

This app is very helpful, and the customer service is excellent, especially Julia!!!! They helped us to fix troubleshooting issues with SEO audits and suggest some helpful tips to improve our store. Thank you!

Lovely customer support, helped me trhough every single step!

Great app and amazing support! Works well

Really good app, I like the free plan that they offer, the customer service is very kind and helpful.

Support is amazing and fast. The app is very easy to use too!

I have had the most amazing customer service experience with this app, the response time was in seconds. Julia went above and beyond to help me solve my issues, i think she even did more than she needed to do. I would recommend this APP to everyone, TRUST ME it is worth it, I LOVE IT!

This app is amazing and worth every cent

Julia from the live chat is a massive help.

10/10 recommend for your small business.