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SmartMega Menu was nice, until I needed customer service. It is very difficult to get customer service. I've contacted Qikify customer support and haven't received a response in 9 days. I've sent 5 emails to them to solve this issue and Qikify is not helping. It's very frustrating. Because of this, my customers can't contact us through our website. We are losing business because of the lack of customer support from Qikify. Hopefully you have better luck with their customer service.
Hi Nether Industries,
We sincerely apologize for the bad experience with our Smart Menu app.
We could not reply you immediately due to the New Year holiday.
Our support team have reached and helped you solve the issue. Could you please check your email?
Please contact us at support.qikify.com for better follow-up with this issue.
Very good app, it loads very quick and doesn’t mess up my JavaScript the mobile menu is in perfect sync with this app too. Highly recommended.
This app has been a fantastic addition to our store. It allows a lot of flexibility and makes visual engaging menus. It is easy to figure out as well. The customer service was amazing too.
Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.
Cheers
Hi Henry, helped me very well for a few days in a row. I wanted to have it adjusted by means of a CSS editor .. Customer service did not come to me immediately, but that was more due to the time difference I think. It's a great app and the pay version is definitely worth it! A big 10 for customer service and also for the App I give a 9! If you are curious what my menu (header) looks like now? take a look from a desktop at> www.irvinns.com
Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.
Cheers
The team reacted really fast to my question and helped edit my menu. The app is fairly easy to use and customization alone with a user-friendly interface is worth trying out!
Thank you so much for your rating, you made our day!
We really appreciate you being a customer and helping to share the word about us.
We’re here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Perfect for stores with lots of collections! Super helpful support. Lots of awesome features! Highly recommended.
perfect integration with our template, and great support, quickly solved my problem. would like to recommend it.
Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.
Cheers!
Nice app, but it seems it doesn't handle multiple languages / translations at all ? or am I doing something wrong ?
Thanks for your feedback.
To answer your question: Shopify doesn't support a native tool to translate a store, you need to use a translation app instead. And our Smart Menu is compatible with some translation apps, which you can use to add another language to your menu. Please contact us at support.qikify.com for further guides.
Best regards.
I couldn't implement the menu at first and I turned to the support of the plugin. the solution was quick and professional. Great support even for the free version! thanks a lot very handy.
Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.
Cheers!
Well done, nice efficient app. It is easy to use and offers a free plan option. Recommended for small businesses with large inventories.
Thank you so much for your review!
We're glad to hear that you're enjoying Smart Menu.
We would like to ask if there is anything we could do for you for a 5-stars rated? If not, don't worry, we just want to make sure that our users are 100% feeling great when using Smart Menu.
Hope it'll bring even more benefits to your store and you.
All the best!