レビュー (1,204)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年10月19日

Unfortunately, I can only give this app one star. For $20 a month, I expect quick support. The app lacks settings to visualize the design. If you make the background black and the text white in the top menu with the search bar, the icon and the placeholder text in the search field will also be white. So you only have a white bar. You can't change the background color of the search bar separately ...

Kameradenbuch.de
ドイツ
アプリの使用期間:3日
Qikifyが返信しました 2024年10月22日

Hi there,

First of all, I sincerely apologize for your experience with our app and for the delay in responding to your messages.

It seems your message arrived during our non ...

2024年7月25日

Been using this app for about 1-2 months. Not user friendly, and customer service is beyond hard to reach. When they do finally answer, it's with vague answer, and no solution to problem. If you website has multilanguages, then you're screwed, because the multilanguage cannot translate the mega menu, and this app does not support anything beyond basic name. So they don't have a solution, and does ...

Koop
カナダ
アプリの使用期間:約1ヶ月
Qikifyが返信しました 2024年7月30日

Hi there,
We sincerely apologize for your experience with our app.
Our support team sent emails to you in order to help you fix the issue but it seems you have not received ...

2024年8月30日

Customer service never responded, no support, and the app is garbage

fr.xega
中国
アプリの使用期間:2日
Qikifyが返信しました 2024年9月3日

Hi there,

Firstly, we want to apologize for your experience with our app.

As we could check, you sent a ticket on 29th Aug, and our support team responded to you twice on ...

2024年9月5日

NO WORK AT ALL!!!!!!

WideAwakeNYC
アメリカ合衆国
アプリの使用期間:24分
Qikifyが返信しました 2024年9月6日

Hi there,

We sincerely apologize for your experience with our app.

We notice that you did not send us any ticket regarding the issue so we're unable to help you in real time. ...

2020年9月10日

I have been a customer for a long time and love the app, HOWEVER, I am giving a 1 star review right now because the menu has gone completely blank with no fix. No matter what I do the menu is completely gone and my site is not navigable. I guess I'm shut down for the day. Beware of this if you are thinking of using the app.

Pro Cabinet Supply
アメリカ合衆国
アプリの使用期間:4年以上
Qikifyが返信しました 2020年9月10日

We're so sorry for the problem.
Shopify has just released a new update for its data-loading method without any announcement, so we've tried our best to update Smart Menu ...

編集日:2022年5月22日

For Shopify 1.0, I rated the app 5 stars. For Shopify 2.0, I rate it zero.
It was a wonderful app. The BEST in my opinion but I've upgraded to 2.0 and it does not work well. The mobile menu is completely different and really not attractive. Guys, you need to get with the program and either develop a new app for 2.0 as many app developers have done so as not to impact their 1.0 customers, or you ...

JULIE MILLER AFRICAN CONTEMPORARY
カナダ
アプリの使用期間:約2年
Qikifyが返信しました 2020年11月18日

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

2022年1月26日

Their support is lackluster, it's a push or like a major drag to have them correct options, it's almost like a pulling teeth process just no enthusiasm to fixing menu options. Front facing, the Menu's Mobile version doesn't display properly on Tablet and Mobile view, no customizable features at all, our Menu Hierarchy is a total mess, they're set up correctly and asked support and their response ...

Pet Life
アメリカ合衆国
アプリの使用期間:約2年
編集日:2022年1月5日

Menu used to work great but suddenly stop appearing on our store one day, reached out to support 3 times with no reply and we still have no working menu on our store. I Would avoid this app because support is non existent, if an error occurs they will ignore you and leave your site not functioning correctly for days on end before you give up and install another app that works!

Spare and Square
イギリス
アプリの使用期間:1年以上
Qikifyが返信しました 2020年8月20日

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

2022年8月2日

Been using this for a while and really liked it. However, My mobile app is not working (MAJOR LOST SALES). I opened a ticket three (3) days ago and still no response. Needless to say I am quite angry right now!

JT's Designer Fashion
アメリカ合衆国
アプリの使用期間:約1年
Qikifyが返信しました 2022年8月5日

Hi there,

We sincerely apologize for the bad experience. Our head of support has reached out to you, but we haven't heard from you yet.

We're very sorry for making mistake ...

2022年2月8日

SmartMega Menu was nice, until I needed customer service. It is very difficult to get customer service. I've contacted Qikify customer support and haven't received a response in 9 days. I've sent 5 emails to them to solve this issue and Qikify is not helping. It's very frustrating. Because of this, my customers can't contact us through our website. We are losing business because of the lack of ...

Nether Industries
アメリカ合衆国
アプリの使用期間:7ヶ月
Qikifyが返信しました 2022年2月10日

Hi Nether Industries,

We sincerely apologize for the bad experience with our Smart Menu app.
We could not reply you immediately due to the New Year holiday.
Our support team ...