Smart Notifications

This app is absolutely incredible. We originally installed it to delay sending customer feedback emails after purchase, as well as vendor notifications on our orders. Since then have founds hundreds of different ways we can use this tool to make our experience for customers superior! It has a simple interface and is easy to use from the outset. What's more is the customer support for this app is excellent, Keiran was very quick to respond to our queries and suggest ways of getting the most from the app. Highly recommended - 5 stars!

This is a fantastic app. It is exactly what we needed, and Gavin was extremely helpful setting it all up. Thank you Gavin!

I had a very difficult task - to send DSA (DISTANCE SALES AGREEMENT) only to buyers from a certain country who completed and paid for the order on the site, the support service simply delighted me! They helped me set everything up, answered my questions very quickly. Just 11 points out of 10! I highly recommend the app!

The Smart Order notification app has been integral to improving our workflow selling personalised goods and the dev support is great. Great job!

Absolutely wonderful customer service from these developers! I have had so many questions & they not only explained everything to me, but set everything up in my store. They even made changes to the app to suit my stores needs. I have sent so many emails to them & they reply right away and always have a solution! I would recommend this app & the team behind it to anyone looking for a simpler way to send out notifications from their store! I can't thank Kieran enough for all his patience getting this set up for me!

Great app, good response from developers. Recommended.

I installed this app because I needed to send order notifications to different recipients based on buying groups and this app solved my problem. The support is super top notch! Kieran helped me make their app compatible with another app that I use to create dedicated price lists, and he did it all in a very short time, in a flawless way and with unexpected kindness! Super recommended app!

Great app from a great team. As orders are handled by different teams determined by product type and location we have been able to use the app to automate fulfilment requests.

We installed this app to help notify our suppliers of daily orders and the app works perfectly. Not only that, but the team behind the app (especially Kieran) have given just the best customer service experience I've ever had with any developer on Shopify. The reason for a 3 star is because we feel that the price of the app is high compared to what is available in the market. Sadly, after over a year of using this app we have decided to move over to report pundit, much cheaper and a million more features.

Before finding this app, I was emailing customers manually with booking information. Thanks to Smart Order Notifications once an order is placed the customer automatically receives an email with booking instructions. In addition, the service provider also receives an email with the customers contact info. This process as saved me so much time on the backend and also adds more of a tech feel to the ordering process. Kieran in customer support is very responsive and has been very helpful getting things set up! I am so happy to have found this app!