Arvostelut (21)
Tarkenna
-
Luokituksen mukaan
very bad support
You had raised ticket #2482 on 16 Jun at 8:00 PM ET enquiring about a feature. We responded within 24 hours on 17 Jun at 4:44 PM ET clearly stating that the said feature was not available but we shall explore its feasibility. You should have checked the status of your ticket before posting a negative review about our support
https://webmarked.freshdesk.com/a/tickets/2482
Created Pinterest pins blazing fast, very simple and straightforward!
Thanks a lot for your appreciation!
the app is good, but the support is terrible, I've been trying for support for more than 7 days, and I still haven't been answered. o app é bom, mas o suporte é pessimo, estou a mais de 7 dias tentando suporte, e ainda não fui atendido.
Apologies for the inconvenience, but your last 2 mails dated March 17 landed into our spam folder. You can confirm this by opening the screenshots below. We occasionally check our spam folder that's why the delay in response occurred. Before this, the last we received any communication from you was on 18 December 2021, which we had timely replied back.
https://www.webmarked.net/wp-content/uploads/2022/03/Screenshot-from-2022-03-18-19-03-29.png
https://www.webmarked.net/wp-content/uploads/2022/03/Screenshot-from-2022-03-18-19-03-13.png
Now coming to the issue, you have selected Facebook Instant Article specfic RSS feed. Here the image is loaded inside content:encoded node, as per requirement. Also, FB doesn't accept price in Instant Articles. We are going to share further details via email.
Only 49 pins uploaded to one board. None of the other boards populated with products from individual feeds.
The app itself is grate but in terms of support I have an open ticket since March (it's middle of May already), and no own ever replied... https://i.imgur.com/XTCl1xz.png. You guys should give support as good as your product, because otherwise you saw the branch you sitting on.
Apologies for this. We somehow missed your ticket. We have fixed the issue WRT your store. The title in RSS feed now contains both English and Hebrew characters.
No suport like everyone else has complained about. I've emailed, opened a ticket and no response. It's decent but no support so I can't use it.
Like any app, there are a few tweaks that are needed but Dayum what a difference this app has made for my Pinterest traffic! Messed around with trying to add RSS Feed myself and then found this app. Easy to setup and affordable.
Highly Recommend
Got this to create RSS feed for blog. It would be better if the chronology were correct.
Aren’t really any other options. Prior to Shopify, I created feeds manually in a text editor. Very tedious. Surprised Shopify implementation is broken, creating a need for third-party app.
WOW. great app for RSS feeds and comes with 60 days free trial
Was working well, but it's not working any more and I can't get anyone from support to respond to me.
We had replied to you on November 11 where we had asked for the Pinterest URL of your store for further diagnosis. Kindly check your Gmail Inbox. We are still awaiting your response.