WebDesk Authenticator

It does not work...

"col uname not exit"

Does the job. I love it. Recommended . It allows my customers to use any social login and enjoy shopping

The app works fine. I had a minor problem during the test I run myself, the user manually deleted for the admin panel were not allowed to reauthenticate and no error message would appear if an already created email tried the social login.
I wrote to the help desk and in 24hrs the issue is now perfectly fixed. Very happy with this app, I waited for a free social login app on Shopify for a long time!

I repeatedly asked for updates for the issues. No answer, so I'm assuming they don't want my business.
Customer service was horrible.
Second thing is, the app doesn't work consistently, I doesn't log in straight away, you have to refresh the page but sometimes it takes up to 3 or 4 refreshes for the customer to login. Not good enough, lost customers and lost money. This is a business not a game. App removed!

It doesn´t works, when i installed it my page started to have some troubles, here is the mail that shopify sent me explaining me this:

Justin B (Shopify)
May 31, 16:39 EDT

Hi Cesar

I've received a reply from my Tech Team in regards to the login page that keeps appearing when you search for a product and move onto the next page.

After further investigation, it looks like this is being triggered by an app called Smart Social Logic. We did a few test and with this app active the issue persists, once the app is deactivated the issue is gone.

I don't have too much information on getting the app to work as this is a 3rd party but I do have some suggestions on how to proceed.

Option 1, would be to delete the app, this should resolve the issue right away.

Option 2, would be to contact the app dev and seeing if they could troubleshoot this further.

I hope this helps point you in the right direction. If you have any other questions please feel free to contact us again.

Have a great day

Justin B
Shopify Guru

Simply NOT working... And inexistent customer service. SEent an email to them to get my problem resolved, and I receive 1 week later an email telling me that it was working... Ridiculous

The app selectively functions. To top that, the customer support is horrible. They respond giving bizarre explanations . I installed it because its free. But, ultimately I was left with no other choice but to remove it.

We try to install app and it doesn't work. We don't see list of social to select.
Support team doesn't answer during 5 days (3 of them was working days).

Very easy to add to shop. The only reason I gave 4 stars instead of 5 is because in my opinion the buttons are backwards. To me the "on position" should mean that is the button(s) you want to see on the page, but on my shop it is the exact opposite. The three I want so show have to be in the "off positon" and the one I don't want to show is in the "on position." Once i figured that part out I think it is a great option to have for customers.

I like the simple layout and display, problem is, it works only 1 time. And non existent support despite multiple request. Requested for an user account for them to log in which i found from my log that they did. but nothing worked still and no updates. Worried they may even planted something in my website. Beware.