SmartBot: Leading AI Chatbot
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a decent bot service, hopefully they can get better voices or the auto cut when interrupting the bot in a voice call, or not lying about lower priced products that doesn't exist on the store to fulfil the 'free shipping' margin
De smartbot maakt alles zoveel makkelijker. Ik hoef zelf bijna niets meer uit te zoeken: één vraag intypen en ik krijg direct een duidelijk antwoord. Het werkt snel, intuïtief en scheelt enorm veel tijd. Echt superhandig!
Nadeel dat de abbonementen iets aan een te dure kant zijn. voor beginnend webshop is het dan wel een grote stap.
Dear Equiconnect, thanks for sharing your experience. We value your trust and will continue working to provide the best service while considering pricing concerns.
One of the best free chat apps on here with a massive suite of features that don't require additional payment as well as a free trial with no need to input payment details
Hi HoldIt Gym Bag, thank you for your wonderful feedback! We’re happy you appreciate the free features and trial. Your support means a lot to us.
The custom rules set up are working very well so far. However, the saving of new settings is very temperamental and sometimes deletes a large chunks of my edits even after pressing save. I found a work around for this issue. But otherwise, this SmartBot works amazingly well even on the free plan.
Hi TheAutographLocker, thank you for your detailed feedback! We appreciate your patience with the saving issue and are glad the custom rules work well for you.
I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.
Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.
Great chatbot! Only thing I would add is the ability to chat with the bot itself as an admin to update its knowledge base or quickly give it answers to questions customers ask, which it might not know.
Hello Veteran Command,
We appreciate your review! It’s wonderful to hear you’re satisfied. Thank you for your suggestion; we’ll keep it in mind for future updates! 😊
SmartBot saves us a lot of time answering questions personally. It recommends products based on what we've trained it to recommend, including providing product links.
We need to train it a bit more as some of the answers it's given have been a bit off the mark but we'll get it right soon enough.
Dear Robot Mowers Australia,
Thank you for your feedback! We’re glad SmartBot saves you time. Your insights help us improve, and we’re here to support you! 🌟😊
Excelente aplicación, me ahorro el tener que estar conectada. manda mensajes automatizados y puedo sacar leads.
Your feedback is much appreciated, Herrajes Imperio! We're happy that the app is working efficiently for you and making lead generation easier. 🙌 Keep up the great work!
Nice app I just wish they would let you pick the products the app learns rather than leaving it up to the app itself and it would be nice to have a way to remove the "SmartBot by BestChat" link and description at the bottom of the chat window.
If these two thing ever get taken care of the app would be perfect in my opinion.
Dear The Horror Dome,
Thank you for your constructive feedback! 🌟We're glad you like the app and will consider your suggestions for future improvements. Your insights are invaluable!
There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.
Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.