SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Recensioni (360)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
27 luglio 2024

This SmartBot demonstrates impressive intelligence, as it was able to access and share internal information from our Shopify account. While this showcases its capabilities, it also raises significant privacy concerns. I am now questioning what other information this company may have accessed. This is quite alarming and deserves attention.

Clovermead
Canada
12 giorni di utilizzo dell’app
BestChat ha risposto 2 agosto 2024

Thank you for your feedback and for your appreciation of our SmartBot technology. We understand your concerns about privacy and security. At SmartBot, protecting your data is ...

27 agosto 2024

Honestly pretty bad.

It’s great that it links to your shopify store but the training options are way too limited which makes it impossible to use this AI bot for anything above tracking orders, making very basic (and often wrong) suggestions and redirecting customers to store policies.

Also note that these developers offer 30% off the plan if you leave a good review which makes this review page ...

Mori Film Lab
Belgio
29 minuti di utilizzo dell’app
BestChat ha risposto 2 settembre 2024

Dear Mori Film Lab,
I understand that your interaction with the bot was limited to less than 30 minutes, which may not provide a comprehensive view of its capabilities. We ...

22 settembre 2024

Nul

Wakeshopes
Guadalupa
3 mesi di utilizzo dell’app
1 febbraio 2024

Poor customer service no phone number for support

The Gundam Place Store
Stati Uniti
Circa 9 ore di utilizzo dell’app
BestChat ha risposto 5 febbraio 2024

Hi,

We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out ...

17 dicembre 2023

This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.

Vidlogix
Stati Uniti
1 minuto di utilizzo dell’app
BestChat ha risposto 19 dicembre 2023

Thank you for sharing your feedback. We were surprised to learn about your dissatisfaction, particularly regarding unprofessional conduct during a conversation. We have ...