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App does not work. Everytime I try to use the product description feature, I get the messasge "Internal server error". Would not recommend.
We are sorry to hear about your experience but thank you for sharing it. Your feedback helps us know what we can improve on. Rest assured that appropriate actions will be taken to address your concerns. We are committed to resolving issues and would love to help you. Please feel free to chat with us or send us an email so that we can investigate this matter immediately. - Irene
So, long story short....I cancelled a trial wiithin the trial period. Was then charged an obscure amount. Emailed on three occasions demanding a refund with no reply. Contacted shopify who contacted the app developer demanding the same. They also received no reply. After this I left a negative review. It was only after this that Rochelle contacted me asking for me to remove my review promising me that if I did so I would receive a full refund. After removing the review no refund was given! Disgraceful!! They basically tried to bribe me into removing my honest review and I felt backed into a corner and took it down as I really needed to get the money back. So upon looking at my bank statement today they have gone and charged me again. I am absolutely livid!! This is shocking behaviour. I will be contacting my bank to report fraudulent activity. I am just starting up my shop and have no income from it yet and do not have really have spare cash hanging around to give away to people like this. They tried to say as I cancelled the app on the shopify storefront I would not be entitled to a refund they said it needed to be done on their website.....what on earth??? At no point was this stated anywhere and I only ever accessed the app on the shopify platform and was not even aware that they had a website. I am disgusted with this company and will be reporting them again to shopify. STEER CLEAR, no doubt they try to contact me again with more lies whilst asking me to remove my review. This time they will be ignored and this review will stay up here for all to see. Incidentally looking at reviews othet have had the same issue. So proceed at your own peril!
Hi Rebecca. Apologies for the confusion. I tried reaching out to you via email at your support email but got no response. We needed some information to process your request. Please check your email so we can resolve this for you.
-Rochelle
yeah really nice
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Hi there! Thanks for your feedback! We are glad that you're finding the app useful. Please feel free to contact us at support@coupo.co with questions or suggestions!
pretty straightforward, gen AI app. Syncs very quickly and ultimately saves time for ecommerce sellers.
Glad to know you find it easy to use! We designed Smartli to help you build stronger SEO for your eCommerce store. Please do not hesitate to reach out to us if you need any assistance.
-Rochelle
This was quick and easy process. Although it would not pull in all my products from the store, it would really be efficient.
Hi Sweet Sentimental Gifts, Thank you for letting us know! Can you provide us with more information on what happened? We'd love to resolve it for you! - Irene
So far so good, I'm reviewing before really trying so we'll see how it goes, hopefully it will work well.
Thank you for your review. Let us know how your experience goes at support@coupo.co.
gREAT BOTDEFIENTELY SHOULD GIVE THIS A TRY IF YOUR A SERIOUS BUSINESS OWNER LOOKING TO MAKET IT TO THE NEXT LEVEL
Let's face it: it's all about the description and how you want your customers to know about your business! Thank you for your continued support and for trusting us to be your partner! - Irene
checking it out to find if this program will work for the things i need in my store at the current time
Amazing! Thanks for your kind words and for trusting us! Our support team is always available to help you if you need anything! - Irene
It is an excellent tool for businesses that want to streamline the process of importing reviews from other platforms to their website. I recently had the opportunity to use this program and was impressed with how easy it was to use.
One of the things I liked about the review importer program was its user-friendly interface. The program was intuitive, and I didn't need any technical expertise to use it.
Easy-breezy, isn't it? We love what you wrote here! Thank you for leaving us a review. - Irene
Just starting out. Looks like this could be exactly what I’m looking for. Very optimistic. Let’s go !
We're glad you were pleased with your experience and would appreciate any additional feedback on how we can improve our service even further. To discuss your experience in greater detail, please contact us via 24x7 live chat. - Irene