Recensioni (346)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 16% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
Data modifica: 7 marzo 2023

App does not work. Everytime I try to use the product description feature, I get the messasge "Internal server error". Would not recommend.

Green Trail Apparel
Stati Uniti
3 giorni di utilizzo dell’app
Innovation Labs. ha risposto 27 marzo 2023

We are sorry to hear about your experience but thank you for sharing it. Your feedback helps us know what we can improve on. Rest assured that appropriate actions will be taken to address your concerns. We are committed to resolving issues and would love to help you. Please feel free to chat with us or send us an email so that we can investigate this matter immediately. - Irene

Data modifica: 28 maggio 2023

So, long story short....I cancelled a trial wiithin the trial period. Was then charged an obscure amount. Emailed on three occasions demanding a refund with no reply. Contacted shopify who contacted the app developer demanding the same. They also received no reply. After this I left a negative review. It was only after this that Rochelle contacted me asking for me to remove my review promising me that if I did so I would receive a full refund. After removing the review no refund was given! Disgraceful!! They basically tried to bribe me into removing my honest review and I felt backed into a corner and took it down as I really needed to get the money back. So upon looking at my bank statement today they have gone and charged me again. I am absolutely livid!! This is shocking behaviour. I will be contacting my bank to report fraudulent activity. I am just starting up my shop and have no income from it yet and do not have really have spare cash hanging around to give away to people like this. They tried to say as I cancelled the app on the shopify storefront I would not be entitled to a refund they said it needed to be done on their website.....what on earth??? At no point was this stated anywhere and I only ever accessed the app on the shopify platform and was not even aware that they had a website. I am disgusted with this company and will be reporting them again to shopify. STEER CLEAR, no doubt they try to contact me again with more lies whilst asking me to remove my review. This time they will be ignored and this review will stay up here for all to see. Incidentally looking at reviews othet have had the same issue. So proceed at your own peril!

Adore Your Skin
Regno Unito
3 giorni di utilizzo dell’app
Innovation Labs. ha risposto 30 maggio 2023

Hi Rebecca. Apologies for the confusion. I tried reaching out to you via email at your support email but got no response. We needed some information to process your request. Please check your email so we can resolve this for you.

-Rochelle

28 maggio 2023

best best best best best best best best best best best best best best best best best best best best

TOPARADOXIA
Italia
2 giorni di utilizzo dell’app
Innovation Labs. ha risposto 30 maggio 2023

Thank you so much for your feedback! We will make sure to continue providing the best service for you!

-Rochelle

28 febbraio 2023

Very easy to use , great help, first week free helped a lot , will continue to work with, hopefully it will just get better and better

Hous3ofjoy1
Regno Unito
1 giorno di utilizzo dell’app
Innovation Labs. ha risposto 1 marzo 2023

Thank you so much for your kind review. Your words are incredibly appreciated and help us improve our product for our merchants. Your support means a lot to us. Please feel free to reach out to us at support@coupo.co

1 marzo 2023

pretty easy to use and navigate. all products imported like it should. highly recommend this for other people to use for their store

Drippydimez
Nuova Zelanda
1 giorno di utilizzo dell’app
Innovation Labs. ha risposto 1 marzo 2023

Hi there! It means a lot to us that you took the time to share your experience and your feedback. Please feel to contact us at support@coupo.co with any questions or suggestions. Thanks

7 settembre 2023

Be aware, They take your money even if you end before the trail. (apparently removing the plugin is not enough) Then you email them and there will be no response until you leave a bad review. Then they will tell you it's your fault because you did not end the trail right. Then they will tell you they have a " No refund policy" even tho they just stole your money. Then they will blackmail you into removing the bad review first before giving back your money. So they don't want you to know the truth on how bad their service is. And that's the truth. I'm not the first one with this bad experience, and i will probably won't be the last. All the other people were forced to remove their bad review to get their money back. I'm not playing your shady games.

Ergo Seats
Paesi Bassi
Circa 15 ore di utilizzo dell’app
16 marzo 2023

This was quick and easy process. Although it would not pull in all my products from the store, it would really be efficient.

Sweet Sentimental Gifts
Stati Uniti
Circa 21 ore di utilizzo dell’app
Innovation Labs. ha risposto 27 marzo 2023

Hi Sweet Sentimental Gifts, Thank you for letting us know! Can you provide us with more information on what happened? We'd love to resolve it for you! - Irene

1 marzo 2023

Sounds like a very helpful app! Can import all my products and they give helpful SEO to help me grow!

Home & Hobby
Stati Uniti
Circa 17 ore di utilizzo dell’app
Innovation Labs. ha risposto 1 marzo 2023

Hi there! Thanks for your feedback! You may contact me at support@coupo.co with your questions or any suggestions! Wishing you all the success with your e-commerce journey.

24 febbraio 2023

This app makes it very easy to get awesome traffic and that's what everybody needs the share powered of this program is pretty awesome thank you for the good work that you guys do and God bless

Crazy Money Videos
Stati Uniti
Circa 17 ore di utilizzo dell’app
Innovation Labs. ha risposto 1 marzo 2023

Hi there! Thanks for your kind words and amazing feedback! Please feel free to contact us at support@coupo.co with questions or suggestions!

1 marzo 2023

I like this app so far. I'm not great at Seo etc.. so I like the fact that It's a really easy set up, I'm excited to see how it works.

The Brummy Artist UK
Regno Unito
Circa 10 ore di utilizzo dell’app
Innovation Labs. ha risposto 1 marzo 2023

Hi there! Thanks for your feedback! We are glad that you're finding the app useful. Please feel free to contact us at support@coupo.co with questions or suggestions!