レビュー (461)

総合評価
4.7
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の15%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年7月29日

DONT USE. they wont give you any features and will not answer you. Total SCAM

My Store
アメリカ合衆国
アプリの使用期間:約2ヶ月
Innovation Labs.が返信しました 2024年8月8日

I am truly sorry to hear about your negative experience with Smartli. Your feedback is very important to us, and I apologize for any frustration or inconvenience you’ve encountered.

We take such concerns very seriously and are committed to resolving this issue promptly. It appears there has been a misunderstanding, as we strive to provide robust features and responsive customer support to all our users. I would like to personally assist you in addressing your concerns and ensuring you receive the support and features you need.

Could you please provide more details or contact our support team directly at support@felex.co? We are here to help and rectify any issues you’ve faced.

Thank you for bringing this to our attention, and I hope we can turn your experience around.

2024年7月19日

Waste of money

Snazzy Vogue
アメリカ合衆国
アプリの使用期間:約1ヶ月
Innovation Labs.が返信しました 2024年7月23日

HI there! I have reached out to you via email! Please let me know how I can assist you.

編集日:2024年7月24日

In the advertising there is a free account, so that way you can test it, but when you load it to your store no free account and wont let you test it without choosing a plan... WATCH OUT - Still waiting on Support to answer my questions

Unicorn Fart Productions
オーストラリア
アプリの使用期間:5分
Innovation Labs.が返信しました 2024年7月22日

I have reached out to you via email. Please respond so I can resolve this for you as soon as possible. Thank you!

2023年10月27日

Deleted the app and still taking my money i will back charge for fraud

Bio-Stria
カナダ
アプリの使用期間:18日
Innovation Labs.が返信しました 2024年5月25日

Thank you for reaching out and sharing your experience with us. I'm very sorry to hear that you had a negative experience with our app. Your feedback is incredibly valuable, and we want to ensure we address any issues you’ve encountered. Please reach out to me at support@felex.co so I can help you.

2024年1月13日

have not yet tried it

My Little Store
アメリカ合衆国
アプリの使用期間:13日
Innovation Labs.が返信しました 2024年5月25日

Thank you for reaching out and sharing your experience with us. I'm very sorry to hear that you had a negative experience with our app. Your feedback is incredibly valuable, and we want to ensure we address any issues you’ve encountered. Please reach out to me at support@felex.co so I can help you.

2024年1月2日

There's no free tier; it's misleading to claim on Shopify apps that there's a free tier when we have to opt-in for a free trial that will charge me if I forget to set it off.

Needitnowshop
イタリア
アプリの使用期間:8分
Innovation Labs.が返信しました 2024年1月8日

Hi there! Rochelle here. I have reached out to you via email. I would love to resolve this matter with you so please reach out to me at support@felex.co

2023年7月10日

This app was nice until I realized that this company doesn't have a way to cancel your subscription and will continue to charge your card on file long after the trial is over. I'd like to cancel my subscription. I attempted emailing them but it appears they don't respond to that either. 0/10 would not recommend.

Cosmic Charm
アメリカ合衆国
アプリの使用期間:3ヶ月
Innovation Labs.が返信しました 2024年5月25日

We understand that pricing is a concern for you. We continually strive to provide the best value and will take your feedback into account as we review our pricing structure. Your input is invaluable in helping us improve, and we appreciate your honesty.

Please reach out to me at support@felex.co so I can help you.

2023年8月21日

Scam! Avoid use this app!! No customer service or support either… Asked them to cancel my subscription last month but didn’t end it and still draw money for another month… Also the chat support is taken away on their site… 1/5

Lxytrip
スウェーデン
アプリの使用期間:約2ヶ月
Innovation Labs.が返信しました 2023年8月25日

Hi! Sorry about that! Please get in touch with me at support@felex.co so I can help you with this. I am looking forward to your email.

-Rochelle

2023年2月15日

Fantastic Service I recommend this app. It does all the work for you so you can spend time on things that matter.

Musselman Pets
アメリカ合衆国
アプリの使用期間:約2ヶ月
Innovation Labs.が返信しました 2023年3月1日

Hello there! Thanks for your feedback! You may contact me at support@coupo.co with your questions or any suggestions!

編集日:2023年3月28日

No customer support at all. They promise a free 1 month for giving reviews, but then turn silent and ask for payment. Have sent them more than 4 inquiries but no reply from their end.

Grateful Babies - Rockstar Mommies
インド
アプリの使用期間:12日
Innovation Labs.が返信しました 2023年3月27日

Thank you for your feedback! We value our customers' opinions and will use your input to improve our services. I will forward your message to the team so we can look into it. If you need any further assistance, feel free to reach out to us and we'll be happy to help you! - Irene