SmartrMail Email Marketing SMS , 583 arvostelua
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SmartrMail is great to work with and have provided a nice experience for me - highly recommend them!
Great app also and thoroughly enjoyed working with them
SmartrMail makes sending Emails so easy linking my products automatically. Customers are lead straight to the products.
Good morning Luna's Scrapbooking Supplies team 📚 Thank you so much for your feedback 😊 We're glad to hear that you like the SmartrMail email composer. Feel free to let us know through our in-app chat if there's anything we can assist you with! Happy sending 📧
Works great and I really enjoy all of the available options within the app. I would highly recommend this app.
Hi Bachman Candle Co. team 🕯 Thank you for your feedback! We're glad to hear that you appreciate all the different features that SmartrMail has to offer. Make sure to get in touch through our in-app chat if there's anything we can assist you with!
An update to my previous rating of 1 star. Ms Yasmine reached out to me and was kind enough to solve problems. Excellent customer service, though still there is room for automation. Recommend to try this software.
I recently changed our email marketing platform to SmartrMail and I'm extremely
happy I did. Not only is the platform easier to use, but the customer service is unparalleled. During the transition I've been talking to Moe through Zoom meetings and email and he has helped to make the process seamless. Not only did he coordinate our customer list migration to SmartrMail, but he also worked directly with me to ensure all was set up correctly and that I was comfortable with using the platform. As a small business owner, this level of customer service is invaluable. I highly recommend SmartrMail
Good morning Sunset Bay Candy team 🍫🍪🍭 Thank you for much for your feedback, we're glad to hear that you appreciate SmartrMail's onboarding experience. We're looking forward to seeing Sunset Bay Candy reach new heights with an airtight email marketing setup. Feel free to reach out if there's anything we can assist you with. Have an amazing day ahead!
I love SmartrMail. It's soo easy to use and the customer service is 2nd to none. Moe has been super helpful when I have had questions. He has helped me set up my account and explained my stats which mystified me before.
Good morning More Than Swim team 👙🩱 Thank you so much for sharing the love, we're always happy to help and we look forward to continuing helping More Than Swim make even more sales from email marketing ☀️ Have an amazing week ahead!
It works pretty well. The only thing I don't like is that the emails keep going into customers' spam folders currently. Hoping this eventually graduates into the not-spam territory.
But Moe was especially helpful in delivering the info I need to fully grasp the situation and how to resolve the aforementioned issue. I truly do appreciate the support even though we're not a paying customer right now. I cannot speak highly enough of the support that's normally afforded to paying customers only in other apps. When we finally get a steady profit going, I plan to go to the business owner to recommend the next tier to pay it forward. Really, thank you.
Good morning Green Zebra Markets team 😊
Thank you for your feedback.
It looks like your SmartrMail account is currently sending from one of our shared sending domains. While this is a good option to start sending email campaigns, it is highly recommended to set up a custom sending domain in order to authenticate your emails in the eyes of inbox providers such as Gmail, Outlook and Apple Mail. Failure to do so can sometimes lead to some emails reaching spam folders as it essentially prevents inbox providers from confirming that your emails do come from you, and not from someone else "acting as" Green Zebra Markets.
I believe that Moe recently reached out to your team in order to assist you in setting up such a custom sending domain. I have no doubt that the issue you reported will be fixed after this change has been applied.
Looking forward to seeing your email campaign results once your sending domain is sorted!
Kind regards,
Nicolas from the SmartrMail team.
Moe was really helpful with my questions about email automations! I really appreciate the live support option, and how it's free to use! It's a really great tool to have
Thank you for your feedback Thee Skin You’re In team 👕💞 We're glad to hear that you appreciate the fact that SmartrMail doesn't cut off the online chat support option even on the free plan 😊 Looking forward to seeing your store reach new heights with email automations!
Excellent! Very friendly, quick to respond and solved my issue within 2-3 minutes. Very impressed with the support from Smartrmail and a great App too :)
Good morning Lori Holmes Books team 📚 Thank you for your feedback! We're glad to hear that you appreciate our customer success team's responsiveness 😊 Feel free to get in touch with us if there's anything else we can assist you with!
Set me up for a good start with SmartrMail Email Marketing SMS understanding. Time to complete setup.
Good morning Starforce Production team ⭐️ We're thrilled to hear that your first steps with SmartrMail are going well 😊 We look forward to taking Starforce Production to new heights!