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I used this app to create an abandoned cart sequence. The customer service and support is really good - very helpful and quick to respond. Thanks
We have tried several apps. This is one of the easiest ones. Super easy to use. Love it. Highly recommended.
I use the pop-up and the emails to welcome new customers. The abandon cart emails are super helpful too!
So far, so good! simple to use and gets the job done. Plus lots of other features i have yet to explore.
I am loving this app! Very user friendly, easy to plug in and automate campaigns. Im still learning the app but I am loving the simplicity. I love that we can add emojis and use gifs. Loving this app and awesome customer service
Totally loving this email app. It's just "Smart"! The automated emails are so easy to set up and the smart segmenting very useful in targeting subscribers efficiently. The entire app is user friendly, intuitive and integrates with Shopify beautifully. Also their support staff has wonderful customer service!
My first email as really easy to do and support is there whenever it is needed. I found the programme quick to install and very easy to use.
Hi Outdoors Made team!
Thank you for your feedback, this is really appreciated ☀️
Make sure to let us know if there is anything else we can help you with!
Great except for these issues:
1. When I duplicate a newsletter, the size of images and border colors of buttons are different from the original newsletter. I've reached out several times and have been told to create from template. What is the purpose of the duplicate newsletter feature then?
2. When I duplicate a newsletter, it doesn't appear in the "Drafts" tab.
Hi Seek Shine team! ☀️
Thank you for your feedback, it looks like you experienced an issue with the "Copy as draft" option. The behavior described here is not the way SmartrMail is supposed to work, thank you for reporting this. As mentioned by our team through our in-app chat, this issue in your account was fixed on the 11th of September, allowing all your future "Copy as draft" actions to work as expected. If there's anything else we can assist you with, please feel free to let me know.
Kind regards,
Nicolas from the SmartrMail team
I've been a Smartrmail customer for years via another ecommerce platform (Shopify newbie, here!) and i can honestly say that i'm wildly impressed by Nicholas and the team. they're super responsive and thoughtful - often going above and beyond to assist my team and i. 11/10!
I really love this app and the people behind it. Has most of the functionality of the previous app I was using, but with SmartrMail you can speak to/message with real people. People who are helpful and can help navigate. The only reason for a 4 star v. 5 star review is because I’d like to see bit more functionality and design elements. BUT, I know these are in the works.