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I love Smartr Mail. I have been with them for over a year now, without any issues. They do frequent updates too with speedier app.
Thank you for developing your app for us! 5 star!
Good morning Qrucifix team 😊 Thank you so much for your feedback! We're glad to hear that you enjoy using SmartrMail and that you appreciate the multiple updates released every week. Looking forward to helping Qrucifix get even more sales from email marketing! 🚀
It works pretty well. The only thing I don't like is that the emails keep going into customers' spam folders currently. Hoping this eventually graduates into the not-spam territory.
But Moe was especially helpful in delivering the info I need to fully grasp the situation and how to resolve the aforementioned issue. I truly do appreciate the support even though we're not a paying customer right now. I cannot speak highly enough of the support that's normally afforded to paying customers only in other apps. When we finally get a steady profit going, I plan to go to the business owner to recommend the next tier to pay it forward. Really, thank you.
Good morning Green Zebra Markets team 😊
Thank you for your feedback.
It looks like your SmartrMail account is currently sending from one of our shared sending domains. While this is a good option to start sending email campaigns, it is highly recommended to set up a custom sending domain in order to authenticate your emails in the eyes of inbox providers such as Gmail, Outlook and Apple Mail. Failure to do so can sometimes lead to some emails reaching spam folders as it essentially prevents inbox providers from confirming that your emails do come from you, and not from someone else "acting as" Green Zebra Markets.
I believe that Moe recently reached out to your team in order to assist you in setting up such a custom sending domain. I have no doubt that the issue you reported will be fixed after this change has been applied.
Looking forward to seeing your email campaign results once your sending domain is sorted!
Kind regards,
Nicolas from the SmartrMail team.
they are good, not sure how to get rid of my spam shopify subscribers though
It does exactly what it is meant to in a simple way. Customer support has also been very responsive.
Thank you so much for your feedback Properttees team! If you need further assistance, please feel free to contact our team in our in-app chat.
Fast and efficient customer service, much appreciated! Moe really helped me out when I was stuck! :)
Hi 53 Karat team 💇🧴Always happy to help! Make sure to let us know if there's anything else we can assist you with. We wish you the best with your email campaigns 📧
Super app! It helps you create a newsletter simple and very fast!
Recommend trying it for yourself :)
easy to use, good insights in the stats, reliable, ...
Everything i need from an email marketing app!
Thank you for your feedback Mirabella's Botanicals 🌿 Feel free to let us know if there's anything else we can assist you with 😊
Muy buena atención y servicio. Nos sirvió mucho la herramienta. Muy facil de usar y buenos reportes.
¡ Hola Cipitria ! 👚👙 Gracias por sus comentarios, nos complace saber que nuestro equipo pudo ayudarlo con sus preguntas. ¡No dudes en hacernos saber si hay algo más en lo que podamos ayudarte! 😊
Working well for us - nice and simple to use and producing sales from our website . . . . . . . . . .
Excellent customer service, I have sent them. Multiple queries and they always help me resolve issues
