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Recently downloaded this after switching from another platform and already love the app! You get so much for the monthly fee and it's so easy to use!
Hi City Shoes Team 🏙👟 Thank you for your feedback, it made our day ☀️ Feel free to contact us if there's anything we can do to make your email marketer's life even easier 😊
So far very happy with smartrmail and their customer service. Really responsive & friendly! They always have an answer to my questions, so I really feel supported on a daily basis especially with us recently re-platforming to shopify and all the tasks that were required. thank you!
For complete beginners like me this was perfect. The chat support was wonderful from Nicolas who not only gave me support but also some friendly advice. Highly recommend!
Hi Egan's Whiskey team 👋
Thank you for your feedback 😊It's been a pleasure walking you through!
All the best with all your upcoming email campaigns 🚀
Kind regards,
Nicolas
Yasmine, you are the loving heart of supporting me. Thank you!
And I hope SmartrMail creates a button popup...
Hi Clevaria team 👟👶 We're always happy to help 😊 When it comes to your button pop-up, would you be able to send more information about your needs through our in-app chat? Thank you, and Happy sending!
Yasmine & Nicolas are a great deal of help! Awesome customer service & great with solving problems!
Highly rate this app, makes life simple and the support is perfect.
Couldn't be happier with Smartrmail for my email marketing. I've used Klaivyo and actually loved their flows and features but unfortunately my sales dropped off compared to mailchimp. While smartermail may not have every single feature, my emails have better open rates and my sales have improved with probably less work.
I'd recommend using their product recommendation emails, I've just set them to send every week and I get sales without even trying. EASY! Abandoned cart emails have been getting decent sales too on the 2nd send.
Keep up the great work guys!
This app and the the people behind it are spectacular. The app is really simple, very user friendly, Nothing is hidden it is all right there in front of you. Plus it has everything you need to get your Email marketing done and done right. I installed it and then had some issues( not with this) but I couldn't use it. They double checked it and I got my 15 day trial back. Josh was the one who has helped me the whole time, and let me tell you he is one patient person. He stayed up late to help me install it, set it up, and then he himself helped design my emailer. I couldn't ask for more or a better Rep. He made a customer out of me! Highly recommend to anyone at any stage in Ecommerce!
Haven't used the app yet and am in the process of migrating our Shopify Store over from MailChimp. So far, customer Service has been very helpful and responsive.
We just started with SmartrMail, and so far the experience has been fabulous. I think the customer service is what sets this company apart. I have had several conversations with Moe, one of their great customer service reps. He has been very helpful. If this is the way they treat their customers, they'll have us for ever. If you're thinking about trying them... do it! You'll be glad you did.
Hi VMC Chinese Parts team 🛵 We're thrilled to hear that your experience with our email marketing experts has been great! Your success is our success, so always feel free to get in touch with us if there's anything else we can help you with, we're always keen on assisting all our users as much as possible and getting them the most optimized email marketing setup 📧 Happy sending! 😊