Recensioni (597)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
6 febbraio 2015

I have been trying to contact the support through e-mail (concierge@sendicate.net) regarding billing concerns but have not received a reply. It's been about a month. I've sent an e-mail again just now, let's see.

To be fair, the app does what it's supposed to do, but I unsubscribed because it's not working for me (in terms of sales).

I'm very disappointed with the lack of support, though, and would not be recommending this app for this very reason.

The Style Quarter
Filippine
Oltre un anno di utilizzo dell’app
SmartrMail ha risposto 1 ottobre 2019

Hi The Style Quater team, this was app was acquired in 2016, and we've made massive changes including adding a dedicated support team. Our response times are on average under 30 minutes.

We'd love it if you could consider updating your review.

5 giugno 2020

Really liking the support that you get from the team. Dashboard is nicely organized. Easy to set up my own e-mails.

Ma Pies
Canada
17 giorni di utilizzo dell’app
22 gennaio 2014

I like this app however, it definitely needs an upgrade. I like that it automatically sends emails to your customers but this app has virtually no customization which is a downside. I would love for this app to have more features so I can rate it with 5 stars and LOVE it!

Jupe NYC
Stati Uniti
Oltre un anno di utilizzo dell’app
SmartrMail ha risposto 1 ottobre 2019

Hi Jupe NYC team, this was app was acquired in 2016, and we've made massive changes since, as you can see from all the new reviews. We've added tons of new design customization features so your template can perfectly match your brand.

We'd love it if you could take another look and consider updating your review!

12 settembre 2020

About a week into SmartrMail use now and so far, so good! Very easy interface and after coming from a Wordpress site with an external email service, I am loving the integration and overall simplicity. To top it off....GREAT SUPPORT!

3D Labs Nutrition
Stati Uniti
16 giorni di utilizzo dell’app
30 marzo 2022

I used this app to help with my email curation and wanted something I can do mobile because I use my phone a lot. Omg I love this app and the developers they actually gave me a 10,000 email limit doubling it from 5,000 and I’m still on the FREE plan!!! They are so generous and very helpful and timely..easy interface and can start creating emails quickly! Download and try for yourself!

PermanentPerfection
Stati Uniti
16 giorni di utilizzo dell’app
SmartrMail ha risposto 30 marzo 2022

Thank you so much for your review Permanent Perfection team 💄We'll remain available if you have any questions 😊

21 maggio 2020

I use this app for my newsletters, pop-ups and product recommendations. Using the free version at the moment as still building business but will use paid version in future.

Country Creation
Regno Unito
15 giorni di utilizzo dell’app
Data modifica: 22 ottobre 2019

I have just sent out my first 2 Newsletters! The results have been amazing and they were so easy to do, because of the simple templates and the great on-line support!

PPW/A-Line/Arrow Hobby
Stati Uniti
15 giorni di utilizzo dell’app
18 giugno 2020

Thanks a lot for this app. Very easy to use as other reviewers said. On my first newsletter, I got good sales. Thanks again.

www.soosgarden.com
Nuova Zelanda
14 giorni di utilizzo dell’app
Data modifica: 13 ottobre 2023

An update to my previous rating of 1 star. Ms Yasmine reached out to me and was kind enough to solve problems. Excellent customer service, though still there is room for automation. Recommend to try this software.

Chefio
Bahrein
14 giorni di utilizzo dell’app
16 marzo 2021

Really great app, already bringing in £100's of sales a month. automated emails are brilliant. set it up and let it go!

Ashdown Gaming
Regno Unito
14 giorni di utilizzo dell’app