レビュー (593)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年6月19日

Es la mejor aplicación de email marketing que hemos usado. Es realmente fácil de usar. Cuando la instalas por primera vez, escanea tu página web y propone plantillas según los colores de tu tienda. Adicionalmente, aunque no está disponible en español, es posible personalizar casi todos los copies para adecuarlos al idioma que necesitas. Se integra perfectamente con Shopify. Lo mejor es que el servicio al cliente es muy rápido. 10/10

Puro Verde Colombia
コロンビア
アプリの使用期間:約1ヶ月
2023年11月28日

I am really happy with the customer service from SmartrMail, Yasmine, Nicolas and Moe have always responded to my queries and been really helpful when I have issues. I have used them since I opened my store in 2020 and will continue to use them, the platform is easy to use and create professional looking emails.

Milas Apothecary
イギリス
アプリの使用期間:約3年
SmartrMailが返信しました 2023年11月29日

Thank you for your feedback Milas Apothecary team 😊 It always means so much when a long-time SmartrMail sender sends us such feedback. Wishing you all the best through the Holiday season's rush 🚀

2023年11月28日

SmartrMail is simple and easy to use and with lots of great features to customize email newsletters and pop-ups.

Elovate Stationery
ノルウェー
アプリの使用期間:2年以上
SmartrMailが返信しました 2023年11月29日

Thank you Elovate Stationery team ✨ We're glad to hear that you can easily create and send/automation your newsletters and pop-ups with SmartrMail 😊 Feel free to get in touch with us through our in-app chat if there is anything we can assist you with!

2024年1月8日

SmartrMail automations have been a game changer for our business. Easy to set up and generate ongoing incremental revenue.

ReadyToShip Shipping Supplies
オーストラリア
アプリの使用期間:約4年
SmartrMailが返信しました 2024年1月9日

Hi ReadyToShip Shipping Supplies team! Thank you for your feedback! We're glad to hear that you appreciate our automation creation process and the revenue you are generating with email marketing. Feel free to let us know if there is anything else we can assist you with! Happy sending 📧

2023年12月7日

Excellent customer support, I had a meeting with one of the guys and he helped me edit my abandoned cart emails Plus a subscription pop up.
I really like the responsiveness of the team.

Sensory Play Store
オーストラリア
アプリの使用期間:約1ヶ月
SmartrMailが返信しました 2023年12月10日

Good morning Sensory Play Store team ✨ Thank you for your feedback, we're glad to hear that our team was able to assist you with your abandoned cart + pop-up set up. If you need any further assistance in setting up more automations like welcome emails, back-in-stock emails, browse abandonment emails, or win-back emails, feel free to send us a message through our in-app chat and we'll be happy to make this a walk-in the park for your team 😊 Have an amazing day ahead!

2024年1月24日

First day using basic features of the app like pop ups and automations and its been performing as expected thus far. I must commend the customer service team for the response and clarity in providing diagnosis and workarounds for new users. Jesse in particular was extremely helpful and i would recommend any small business to give this app a try (:

TABB Apparel
シンガポール
アプリの使用期間:約12時間
SmartrMailが返信しました 2024年3月7日

Thank you for your feedback TABB Apparel ✨ We're glad to hear that you appreciated our customer support's assistance. Make sure to let us know if there is anything else we can assist you with!

2023年12月5日

Yasmine was wonderful with importing our templates and such. Great app

Shady Front
アメリカ合衆国
アプリの使用期間:8日
SmartrMailが返信しました 2023年12月6日

Thank you for your feedback Shady Front team! 😊 We're glad to hear that Yasmine was able to assist you with your template import. Feel free to let us know if there is anything else we can assist you with! Happy sending 📧

2017年7月25日

So happy I discovered this app! It's way easier and more straightforward than any other email marketing app I've used. Great customer service too! Highly recommend!

Pattilapel
アメリカ合衆国
アプリの使用期間:7年弱
2019年9月3日

Their customer service is AMAZING! Seriously, they're legit. They get back to you within the same day of your trouble and are always willing to get their hands dirty and dig into your account to help! I love that hands on experience! Their platform is super easy to navigate too. Definitely recommend for small businesses just getting started. This is definitely the e-mail platform for you.

Three Cords Boutique
アメリカ合衆国
アプリの使用期間:約5年
2020年1月7日

I rate SmartrMail.
PROS:
- Friendly staff
- Ability to conduct Video Appointments to help with set up and ongoing questions
- Online Chat Service which is very responsive and you're received by staff that have an understanding of what is needed
- Easy to use and send personalised email to my customers
- Capability to track success rates from emails
- Stays up to date with software updates, and various logistical and legal requirements.

CONS:
- Cost (no matter how high or low the cost is, it is always a con)
- Features depend on plan selected
- Charges is USD, which means currency conversion costs are the problem of the user

Although I have put some cons, these are generic cons to all other apps on Shopify so I have not let it affect the star rating given.

GF Pantry
オーストラリア
アプリの使用期間:約5年