SmartrMail Email Marketing SMS , 584件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2021年2月28日

I like it. But it'd be useful if there would be more information about what I'm looking at with those percentages. Overall I miss some more information in detail.

Rare-Box
イギリス
アプリの使用期間:約2年
2020年12月22日

This app is easy to use, and the templates are really flexible. It would be nice if it could be linked to the loyalty app I have.

Rainbow Nation
イギリス
アプリの使用期間:2年弱
2021年2月15日

Very much enjoying this app so far. We've been using it for about a month. This is our firs time delving this far into email marketing. SmartrMail has been very helpful in this process.

So Trendy A2Z
アメリカ合衆国
アプリの使用期間:2年弱
編集日:2020年10月28日

I use this app to send welcome emails to my new Seventy Seven unboxed LLC apparel subscribers as well as thank you for your purchase emails to my customers. The templates and customization are pretty easy and straight forward. I'm still learning the ropes so I turn to the chat box when I'm stuck. The chat feature has been a great help to guide you with getting back on track.

77unboxed
アメリカ合衆国
アプリの使用期間:2年弱
2022年9月8日

Great app for creating email flows and great support. Only negative is the paid options are too expensive. Should have a cheaper plan with less benefits.

The Paw Code
オーストラリア
アプリの使用期間:1年以上
SmartrMailが返信しました 2022年10月11日

Hi The Paw Code team! 🐾 Thank you for your feedback, we really appreciate it 😊 It looks like our team tried to reach you through our in-app chat but the message has not been seen. If our current plans do not fit your current budget, feel free to email me directly at nicolas@smartrmail.com and I'll be happy to review what can be done to make sure that you have the best experience possible with SmartrMail.

編集日:2021年9月28日

Customer Service is Great. Few bugs when setting up templates, and blocking products from product feed could be made easier. Haven't sent any emails yet but looks promising.

Sauce Warehouse
アメリカ合衆国
アプリの使用期間:1年以上
SmartrMailが返信しました 2021年9月28日

Hi Sauce Warehouse team!

Thank you for your feedback.

We're always happy to improve the user interface based on user feedback, so I was wondering if you'd be interested in jumping on a quick call with someone from our team to discuss how blocking products from product feeds could be made easier on your end? It'd also be a great opportunity to catch up on your needs/expectations and how our team can help you with these going forward.

You can find a time that works for you using the link below:
https://calendly.com/smartrmail/demo

Have a great day!

SmartrMail Team

編集日:2020年3月10日

Update: Customer service resolved my issue!
The app is easy to use and the emails look nice however, it doesn’t matter if no one is getting their emails! My last email was supposed to have sent to 141 people but only 2 people received it. I even sent 2 test emails to 2 separate accounts at different times of the day and nothing!

Simply Blessed Boutique
アメリカ合衆国
アプリの使用期間:1年以上
SmartrMailが返信しました 2020年3月10日

Hi Simply Blessed Team 👋

Thanks for the feedback. It looks like your were sending your campaigns from a gmail.com email address. This can significantly reduce your email deliverability, as some providers block bulk email from free emails like this. If you set up a business email like "info@shopsimplybb.com" that should help improve things, it'll also build a lot more trust with your customers.

Once you have that in place, I'm sure you'll get a lot better results with your next email :)

2020年5月4日

The app was easy to execute right away. The ease in navigating through the app to create and automate campaigns helps to get you up and running quickly and with piece of mind that you can increase subscriber engagement.

Resolute Clothing Co.
カナダ
アプリの使用期間:1年以上
2020年2月29日

Not an bad email app at all. Somewhat easy to use on the first try, definitely got better with time! The mobile app vs the desktop needs some improvement because of emails not showing up the same in the edit as it does in the preview!!

Overall, customer service is awesome and I’m still using the app to send my emails!!

Earring Kulture, LLC
アメリカ合衆国
アプリの使用期間:1年以上
2022年8月25日

This has been a great app to get started on email marketing and their free version works very well for a small business just getting started! I also love the analytics they give and how it syncs so well with shopify!

Religious Roast Coffee Company
アメリカ合衆国
アプリの使用期間:1年以上
SmartrMailが返信しました 2022年8月31日

Thank you for your review Religious Roast Coffee ☕ We're glad that you appreciate how SmartrMail integrates with Shopify and all the features available on our free forever plan.