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This app is fantastic! It has all the features needed for a shop like ours after the latest update. Thanks Chad for listing to our needs!
This is such an easy app to navigate and use. I love the email Templates already set up for you to start you on the right foot. The customer service team are also very friendly and supportive and put in the time to explain features really well and help answer all your questions for a very smooth enjoyable experience.
Hi Ellka team 👜 Thank you so much for this awesome feedback 🎉
Should you need any further help, do not hesitate to contact us anytime you need 😊
I installed this app to help us with our marketing. It was easy to install and easy to use. Encountered an hiccup and received an immediate response from support which solved the issue. Used to send our first emailing shot. Great job done. Highly recommended.
Hi Pellaio team 👋 Thank you for your feedback, we're glad to hear that the app was easy to install and easy to use. We'll remain available through our in-app chat if you have any other questions coming up 😊
Customer Service is Great. Few bugs when setting up templates, and blocking products from product feed could be made easier. Haven't sent any emails yet but looks promising.
Hi Sauce Warehouse team!
Thank you for your feedback.
We're always happy to improve the user interface based on user feedback, so I was wondering if you'd be interested in jumping on a quick call with someone from our team to discuss how blocking products from product feeds could be made easier on your end? It'd also be a great opportunity to catch up on your needs/expectations and how our team can help you with these going forward.
You can find a time that works for you using the link below:
https://calendly.com/smartrmail/demo
Have a great day!
SmartrMail Team
Update: Customer service resolved my issue!
The app is easy to use and the emails look nice however, it doesn’t matter if no one is getting their emails! My last email was supposed to have sent to 141 people but only 2 people received it. I even sent 2 test emails to 2 separate accounts at different times of the day and nothing!
Hi Simply Blessed Team 👋
Thanks for the feedback. It looks like your were sending your campaigns from a gmail.com email address. This can significantly reduce your email deliverability, as some providers block bulk email from free emails like this. If you set up a business email like "info@shopsimplybb.com" that should help improve things, it'll also build a lot more trust with your customers.
Once you have that in place, I'm sure you'll get a lot better results with your next email :)
The app was easy to execute right away. The ease in navigating through the app to create and automate campaigns helps to get you up and running quickly and with piece of mind that you can increase subscriber engagement.
Not an bad email app at all. Somewhat easy to use on the first try, definitely got better with time! The mobile app vs the desktop needs some improvement because of emails not showing up the same in the edit as it does in the preview!!
Overall, customer service is awesome and I’m still using the app to send my emails!!
Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.
Thank you Firemask team 🔥🤿We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!
The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.
Hi Orchid and-Pine team 🌼🌲 Always a pleasure! Feel free to let us know if there's anything else we can assist you with 😊
Great People. And Exelent Suport
I Love to work with them
Kind People. they helped me with my subscriber, desing etc...