Recensies (591)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
12 augustus 2020

Listen, if you're anything below an expert at this whole email marketing thing - I suggest starting out with this app! It's simple yet robust enough to cover more than the basics! I've tried more email marketing companies then I care to admit - and this is the first one I've really taken action with! Part of that is their simple interface & quick tutorials on Youtube! Thanks SmartrMail, I hope you're able to continue on & expand your offerings!

spiritjunkiemom
Verenigde Staten
29 dagen gebruiken de app
17 februari 2023

Love THIS app!!
We use SmartrMail on a regular basis for a few of our companies and couldn't be happier. User Friendly, straight to the point. The way apps should be.

Thanks for making this App.

INKED CIRCUS TATTOO EXPOS
Canada
28 dagen gebruiken de app
SmartrMail heeft geantwoord 19 februari 2023

Hi Inked Circus Tatto Expo 🖋🐉 Thank you so much for your review! We're glad to hear that SmartrMail helps multiple of your companies with their email marketing strategies 😊 We look forward to taking each of them to new heights 🚀

17 juli 2020

Super app! It helps you create a newsletter simple and very fast!
Recommend trying it for yourself :)

King Crystals
Nederland
28 dagen gebruiken de app
23 september 2020

I'd really like to thank you for the FREE access you've so generously given to store owners like myself. I'd also like to say, it's pretty much the best email app for shopify. I've extensively tried mailchimp, omnisend, seguno, privy, shopify email, cm commerce, mailerlite, jilt....the list goes on. Your's has the most features that I need, and makes the customer journey a bit easier than the next best option which is mailchimp(Mailchimp makes you upgrade to $30 a month to use the visual customer journey builder. I'd like to request/suggest an added feature. Allow users to insert product recommendations block into automated flow emails and/or allow product recommendation emails to be used in the automated flows tab. As a customer, I would even be willing to pay a one time add-on fee of $5 to $10 for a recommended products block to be used in emails, rather than having to insert products that might not apply to email recipients. Anyways, I appreciate your work. Keep rocking.

shop.AxeDr.com
Verenigde Staten
28 dagen gebruiken de app
5 februari 2021

So far, so good. I've been using it for about a month, and I haven't experienced any issues. Its a good way to keep up with your customers. I downloaded the app to be able to send automatic emails to customers who subscribed to my mailing list; however, I was able to do so much more. For this reason, I highly recommend.

Eva Simone' Hair Care
Verenigde Staten
28 dagen gebruiken de app
10 januari 2020

They charge you, but you cant use until you ASK them to run a "security check" on your account, which takes a day, then after paying, your account still not functional - many messages I need to go to a paid plan WHEN I AM ALREADY ON A PAID PLAN!!!!!!!! Then they said it was fixed, email supposed to go out at 12, bug again on the mailing system, email went out at 4pm.

I would recommend finding another email marketing app and not commiting the same mistake as me from choosing these guys.

Ah and I am just leaving this review because they kept me asking on the chat to leave the review via automated messages.

Apollo Vapes UK
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
SmartrMail heeft geantwoord 10 januari 2020

Hi Apollo Vapes team,

We're really sorry you had this experience. In terms of approving your store, we need to manually approve some stores if they hit certain risk factors. Even if you pay right away, we need to do a review. This can take up to 24 hours especially when we have a lot of stores to review. We do this to ensure spam isn't sent of our servers and ensure our merchants maintain the best deliverability standards.

Also on your email not sending. It actually was sent at the correct time. However you had a 1% bounce rate which is actually 10x over what we considered high. Therefore inbox providers throttle your email which resulted in you receiving it 4 hours later.

We're happy to discuss how you can get around this issue and improve your sending.

Thanks,

The SmartrMail team

8 september 2022

Great app for creating email flows and great support. Only negative is the paid options are too expensive. Should have a cheaper plan with less benefits.

The Paw Code
Australië
Meer dan een jaar gebruiken de app
SmartrMail heeft geantwoord 11 oktober 2022

Hi The Paw Code team! 🐾 Thank you for your feedback, we really appreciate it 😊 It looks like our team tried to reach you through our in-app chat but the message has not been seen. If our current plans do not fit your current budget, feel free to email me directly at nicolas@smartrmail.com and I'll be happy to review what can be done to make sure that you have the best experience possible with SmartrMail.

24 januari 2014

Absolutely great app and even better, it's free!!!! Only wish more customization was allowed.

K5 Optima Store
Verenigde Staten
27 dagen gebruiken de app
27 juni 2023

Moe was really helpful with my questions about email automations! I really appreciate the live support option, and how it's free to use! It's a really great tool to have

Thee Skin You’re In
Verenigde Staten
26 dagen gebruiken de app
SmartrMail heeft geantwoord 27 juni 2023

Thank you for your feedback Thee Skin You’re In team 👕💞 We're glad to hear that you appreciate the fact that SmartrMail doesn't cut off the online chat support option even on the free plan 😊 Looking forward to seeing your store reach new heights with email automations!

29 maart 2020

I downloaded this app to help me sharpen my mailing efforts to subscribers, consolidate subscriber lists and create high quality email page content and design. It's much more intuitive to use than others i looked at and does the job perfectly.
RC - Director

Pobjoy Diamonds
Verenigd Koninkrijk
26 dagen gebruiken de app