レビュー (50)

総合評価
4.6
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の0%は1つ星です
2024年11月29日

Fundamentally it is a great product.

Support was great at the start but now has fallen off a cliff. There are also bugs in the system which are critical from a UX perspective that they can't seem to solve.

Moodeys
イギリス
アプリの使用期間:11ヶ月
2024年12月29日

Super helpful. They've helped us with so much and have worked quickly

pureskin
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年8月2日

I worked with the Smartrr team from the very beginning while I was with a different start-up brand. I was excited to be able to work with the Smartrr team again after joining another start-up company. None of this is simple, but the Smartrr team was super helpful and attentive, and we've been seeing new roll-outs and developments happening with the Smartrr platform that we're excited about. As a small team, with limited resources, but with a significant portion of our business being subscriptions and just the overall importance of providing a great experience for our customers, we continue to look forward to working with the Smartrr team to implement and enhance what we already have. Thanks, Smartrr team!

HoldOn
アメリカ合衆国
アプリの使用期間:2年弱
2024年8月29日

Everything you need to build a successful subscription business. A helpful responsive team that continue to add valuable features at a high pace.

Graymatter Labs
アメリカ合衆国
アプリの使用期間:約2年
2024年7月18日

3 reasons you're wasting money with another platform: 1) separate account logins means angry customers and lots of customer service time eaten up - Smartrr is the only one with a single login, GENIUS. 2) Loyalty program for subscribers is the most seamless execution - we haven't had a single question or issue from a customer in 6 months of using this feature. Subscriber LTV continues to grow because of this. 3) Overall UX of the design is actually intuitive and easy for people to use. We almost never get questions on how to update an active subscription because people can figure it out simply on their own. Not the case with other app/platforms out there.

Any other platform you're using is not anywhere near as good as this...we've cycled through a couple of these and Smartrr is hands down the best!!!

Flewd
アメリカ合衆国
アプリの使用期間:5ヶ月
2024年3月20日

Smartrr has revolutionized our subscription service with its intuitive interface and innovative features. Their exceptional customer service stands out, offering quick resolutions and demonstrating a genuine commitment to our success. Since adopting Smartrr, we've observed improved customer satisfaction and retention, significantly boosting our recurring revenue. Highly recommended for elevating subscription services.

CRYO Kratom
アメリカ合衆国
アプリの使用期間:12ヶ月
2022年2月1日

We love using Smartrr, it's been an easy partnership. They help us with retention and have a great, supportive team. I look forward to working with them as partners going forward as they release new features.

Common Heir
アメリカ合衆国
アプリの使用期間:約3年
smartrrが返信しました 2022年5月18日

Thank you for your review! We are excited about what's to come for our partnership as well. More great features to come :)

2022年4月22日

We switched from Recharge to Smartrr and haven't looked back. The transition was extremely smooth and none of our members had any issues with their accounts. The Smartrr team helped us throughout the entire transition. Highly recommend!

Cooking Panda's Store
アメリカ合衆国
アプリの使用期間:3年弱
smartrrが返信しました 2022年5月18日

Thank you for your review! We are so grateful to be partnered up with the Cooking Panda team and look forward to growing together.

2022年4月13日

Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!

Remi
アメリカ合衆国
アプリの使用期間:3年弱
smartrrが返信しました 2022年5月18日

Thank you for your review! We know how scary it can be to switch over to another app and we are so happy to hear we exceeded your expectations. We love working with the Remi team :)

2022年9月29日

Switching over to Smartrr was one of the best decisions to our subscription business we've made. More than anything else, their unmatched customer support creates an experience unseen with any other Shopify app we have used. The sheer amount of new features and updates released in the past year since using Smartrr has been incredible. Their deep support for variants unlocked many options for our customers not previously available. 100% recommend (especially those with extensive variants).

Slate Milk
アメリカ合衆国
アプリの使用期間:3年弱